Deepgram raises $25 million to build custom enterprise speech recognition models

Deepgram, a Y Combinator graduate building custom speech recognition models, today announced that it raised $25 million in series B funding led by Tiger Global. CEO and cofounder Scott Stephenson says the proceeds will bolster the development of Deepgram’s platform, which enables enterprises to process meetings, calls, and presentations in real time.

The voice and speech recognition tech market is anticipated to be worth $31.82 billion by 2025, driven by new applications in the banking, health care, and automotive industries. In fact, it’s estimated that one in five people in the U.S. interact with a smart speaker on a daily basis and that the share of Google searches conducted by voice in the country recently surpassed 30%.

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Sompo Japan Selects EasySend No-Code Customer Journey Platform

Sompo Japan (Tokyo), the second-largest non-life insurance company in Japan, has selected EasySend (Tel Aviv) to introduce the vendor’s no-code digital customer journey platform into Sompo’s marine insurance accident notification system.

To meet customers’ evolving needs and expectations, Sompo Japan reports that it has devoted three digital labs, in Tokyo, Tel Aviv, and Silicon Valley. Sompo Digital Labs focus on promoting digital transformation, exploring innovative, emerging start-ups, and conducting joint proof-of-concept projects with SOMPO Holding’s different business units. According to a joint statement from Sompo and EasySend, Sompo Digital Labs played a key role in introducing EasySend’s no-code development platform to Sompo Japan, resulting in a commercial agreement between the two companies aiming to improve Sompo Japan’s customer experience (CX) and work efficiency.

EasySend provides a cloud-based, no-code development platform to insurance and other financial service companies in Europe, the United States, and Israel. The company says it transforms paperwork into digital journeys in a very short period of time. EasySend says its platform does not require any programming expertise and allows non-developers to create digital journeys quickly and easily with an intuitive drag-and-drop interface and pre-made templates. The firm asserts that its platform greatly improves CX and reduces time-to-market as well as operational costs. By continuously developing digital journeys to improve customer experience and operational efficiency, EasySend says it enables businesses to flexibly respond to the ever-changing business environment and customer needs.

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SAP Startup Spotlight: EasySend

SAP invests in a lot of promising startups, and it’s sometimes hard to keep track of all of them. E-3 Magazine has selected the most interesting companies to showcase in our SAP Startup Spotlight Series. In this article, we will take a look at EasySend.

E-3 Magazine talked to Tal Daskal, CEO and co-founder of EasySend, about what his solution has to offer and what is next for the company.

Why did you start EasySend to begin with?

Daskal: We – meaning EasySend’s founders, Omer Shirazi, Eran Shirazi, and me – worked at one of the largest insurance companies in Israel and saw first-hand the extent of the problem that paperwork and manual processes create in insurance. We understood the internal pain of employees – the amount of paper and PDF forms that needed to be filled out just didn’t make sense. And that’s how the idea for EasySend was born – eliminating manual processes and replacing them with digital journeys.

How could your solution potentially help customers navigate the COVID-19 pandemic and the different challenges of reopening?

Daskal: The COVID-19 pandemic made it clear to us and to our prospective customers that digital transformation is no longer optional. No matter the industry, enterprises are moving towards a more digital future. EasySend helps organizations achieve just that, creating a digital culture at scale in record time and at a fraction of the cost. We raised the funding amidst the Coronavirus pandemic within just two months after starting the fundraising process – which just goes to show the current demand for secure, efficient and easy-to-use digital processes.  

How are you connected to SAP? Can your solution be integrated in SAP systems?

Daskal: EasySend is an SAP Partner Edge Integrate partner. EasySend’s solution allows SAP’s current and future customers in the finance and insurance industries to digitize critical customer-facing processes, ultimately increasing conversion rates and improving user experience. Through the partnership with SAP, EasySend is able to create holistic solutions for potential customers by leveraging its unique proposition coupled with SAP’s technological capabilities and market share. EasySend’s intelligent eForms easily integrate with any legacy and core banking system and third-party service, including out-of-the-box integration with leading CRM and ERP systems, including SAP. EasySend is continuing to work with SAP in order to bring the solution to SAP’s customer base. We also joined the SAP.io program to build a solution together.

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SAP.iO Foundry Singapore Launches FinTech and COVID-19 Recovery Acceleration Program

 SAP SE (NYSE: SAP) today kicked off the SAP.iO Foundry Singapore Fall 2020 acceleration program focused on COVID-19 recovery, FinTech and spend management. The selected business-to-business startups will help SAP’s customers extend the value of their investments in SAP Concur solutions for travel and expense management.

“By helping these enterprising startups in the SAP.iO program scale, we enable our customers to benefit from the value of some of these unique solutions and emerging technologies when they become available in SAP Concur App Center,” said Andy Watson, SAP Concur senior vice president and general manager, Asia Pacific Japan and Greater China.

The selected startups will have access to curated mentorship from SAP executives, exposure to SAP technology and application programming interfaces (APIs) and opportunities to collaborate with SAP customers. The program will culminate at the SAP.iO Cohort Demo Day in December 2020.

“COVID-19 is pushing many businesses to go digital in search of growth,” Singapore Economic Development Board Vice President Ang Chin Tah said. “The Singapore Economic Development Board is glad to support the SAP.iO Foundry Singapore Fall 2020 acceleration program, which will bring startups from all around the world to Singapore to develop products that meet the needs of the new operating environment. Singapore’s established base of industry leaders in finance and digital, as well as connectedness to regional markets, make us a great testing ground for their ideas. It is a wonderful new addition to our thriving ecosystem.”

In line with the SAP.iO No Boundaries initiative, the cohort includes several startups founded or led by female entrepreneurs, a testament to SAP’s belief that a healthy ecosystem includes entrepreneurs from diverse backgrounds.

The following startups are part of the SAP.iO Foundry Singapore Fall 2020 program:

  • CardUp offers a credit card enablement platform, enabling the payment or collection of big expenses using credit cards, where cards are not accepted today.
  • LuggAgent creates a standardized international luggage delivery and tracking platform by widely applying radio frequency identification (RFID) while working with logistics services providers in varying countries.
  • MatchMove makes it easy for users to move digital cash securely, allowing easy spending, sending and lending.
  • Railsbank’s open banking platform and APIs empower financial innovators to create financial services products and experiences for their customers.
  • Staple offers cognitive technology that can read, interpret and extract data from business documents faster, more affordably and more precisely than humans, at scale and in any language.
  • Timeshifter is the world’s first platform for circadian (body rhythm) shifting and helps businesses empower their traveling employees to create their own jet lag plans.