How Olivia by Paradox Improved BOK’s Recruiting Process

In a bid to modernise their recruiting process, BOK Financial needed to find a solution that could easily integrate with its existing SAP SuccessFactors tech stack. According to Maciel, the company needed an intelligent solution that could automate administrative work so that its recruiters—what BOK Financial refers to as talent advisors—can focus their time and efforts on more strategic, value-adding work.

The financial institution was experiencing several challenges within its recruitment process, namely:

  • manual administrative tasks were weighing recruiters down
  • candidate expectations were growing—the company needed to match these expectations to keep up with demands
  • candidate foot traffic was increasing and the company felt that its talent advisory team’s ability to keep up was lacking

More importantly, BOK Financial needed a flexible solution. Maciel said it was important for them that the solution can be customised to the way they do business and the way they acquire talent. The company wanted a solution that aligned with its relationship-based business model. Maciel explained,

“We were focused on shifting our time from transactional recruiting to what we call talent advisory. So with the increased traffic on our career site, as well as in our recruiter inboxes, we needed a seamless candidate experience that really aligned with the rest of our business model. The focus for us was engagement through real-time communications.”

Through the SAP App Center, the company found the solution they required. With Olivia by Paradox, Maciel said that BOK Financial was able to transform candidate experience and engagement. She said that the SAP-validated solution enabled them to mirror the positive experience BOK Financial’s customers had with the experiences of its candidates:

“Olivia really helped us transform the way talent explored our jobs, the way they engage with us—providing the same experience that our consumers have come to expect.”

Another positive outcome the company was able to achieve was the increase in the completion rates of candidates who come into BOK Financial’s career site and converse with Olivia—up to 10% according to Maciel. 

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Adding a Green Dimension to the Top and Bottom Lines

Jan Gilg is not the only person struggling to explain to his children what we are doing to our planet, but he is one person who can make a real difference and lead others to do the same. As president of SAP S/4HANA, Gilg is responsible for SAP’s flagship products in industry solutions, enterprise resource planning (ERP), and digital supply chain.

“My role empowers me to make things happen,” the executive, who views himself as a change agent in a powerful position, says. If you consider that 70 percent of world transactions touch an SAP system in some way, it is clear that SAP software has a huge influence on the global economy. With that power comes responsibility.

“We need to have ambitious goals, because the challenges we face are immense,” Gilg says. “There is a huge demand to rethink how we live and work. We must become sustainable to survive.”

This mindset is critical for Gilg, who is also a member of SAP’s Sustainability Council. Members are nominated by the SAP Executive Board and are responsible for integrating sustainability into their core business area. Gilg’s role is to weave sustainability into the product portfolio.

One of Gilg’s favorite success stories is Queen of Raw, a textile marketplace startup in New York using a textile sustainability application based on SAP S/4HANA. “Waste is a significant problem for the textile industry,” says Gilg, “making it a perfect target for sustainability efforts.”

Each year around $120 billion worth of textiles from across the supply chain goes to waste, causing huge environmental issues and economic loss. For some companies, it swallows up to 15 percent of their bottom line annually. Queen of Raw matches suppliers with unused textiles to potential buyers. The company worked with SAP to develop an easy-to-use automated process on a powerful back-end system.

This sustainability app uses tools like blockchain and machine learning to identify products, confirm the integrity of the suppliers, and match them to Queen of Raw’s 175,000 global users. The system also provides an environmental cost-benefit analysis when a successful match is made.

“Queen of Raw isn’t just doing good for the sake of good. It makes economic sense,” Gilg says. “With tools like this we can show people the return on investment and the value of the circular economics.”

Gilg says it’s not enough to tell our children we must protect the sea we swim in and the trees around us. We must show them that we are making a difference. “It’s up to us to decide what kind of a difference we make. That’s why I’m proud to tell them that I am a part of a company that looks out for the world they will live in.”

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Meet the SAP.iO HR Tech startups! Join us as we celebrate an incredible journey with the HR Tech startups from the SAP.iO Foundry Paris Spring 2020 cohort and a panel of thought leaders who are blazing new paths in the Future of Work.

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SAP.iO Foundry Berlin Industry 4.0 Demo Day | 2020

When we couldn’t have the usual festivities to mark the end of the 3-month Industry 4.0 program at #FoundryBerlin, we brought all the teams together virtually and used some archival footage to recreate the full Demo Day experience. This playful and ‘cinematic’ take on a typical Demo Day showcases the startup teams’ solutions as well as their charming personalities and vision for the future. It’s a behind-the-scene look at the visionaries who are making a difference in the world, as well as the power of relentless optimism in the face of a global pandemic.

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The 2020 Industry 4.0 Graduates are: Agranimo, Soley, LiveEO, Wandelbots, 3DQR, and Fretlink.

Are you a startup looking for your next BIG challenge? JOIN US: https://sap.io/foundries/apply/#programs

SAP In Focus: Tech That Will Help Us Reopen Video

Startup CEO and SAP expert say “gaze control” and AI will help people get back to work, play and life more safely. Stephan Odörfer, founder of 4tiitoo, explains how touchless computing will protect workers. Meanwhile, David Judge, SAP’s Vice President for Intelligent Enterprise Solutions, believes the pandemic will accelerate adoption of technologies like machine learning, blockchain and IoT. Learn how these technologies will help us recover, while protecting our data privacy.

Watch Interview Here…

01 Business Forum – L’Hebdo – Samedi 25 janvier

Ce samedi 25 janvier, Daniel Rezlan, président d’Idecsi, Julien Pierrepont, directeur Innovation chez Leyton, Sébastien Gibier, directeur de SAP.iO Foundry Paris, Emile Leclerc, directeur d’études chez Odoxa, Raphaël de Cormis, VP Innovation Labs des solutions d’identité et biométrie chez Thales, Gilles Lévêque, directeur des systèmes d’information (DSI) du Groupe ADP, Emile Gabrié, conseiller juridique et relations institutionnelles à la CNIL et Grégory Serrano, CSMO et co-fondateur d’Invenis étaient les invités de l’émission 01 Business Forum – L’Hebdo présentée par Frédéric Simottel.

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