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In Inclusiveness, HR & People Engagement, Inspiring Innovators, Foundries

Inspiring Innovators: Alex Lamb Chief Executive Officer and Founder of BOLDLY-Get A Couch, On Being BOLD

At SAP.iO, we work with innovators and new technologies that positively impact our world every day, and we think it’s time to share their stories with you! In our series, “Inspiring Innovators,” we hear how founders, CEOs, and presidents of cutting-edge startup technologies overcame, thrived, and pursued their goals. SAP.iO’s Alexa Gorman sat down to discuss the road to success and lessons learned with some of our most inspiring startup founders.

Meet Alex Lamb

People described as bold tend to listen to their gut, prioritize, take action, and demonstrate courage. Boldness inspires and energizes, both of which are important qualities in a leader and a coach. As the Chief Executive and Founder of BOLDLY, these are traits that Alex Lamb personifies. In addition to her leadership role at BOLDLY, Alex is also a fractional Chief People Officer, organizational psychologist and executive coach, and has a deep understanding of how to create an environment to develop people’s skills. We were excited to have the opportunity to speak to Alex about her path, starting with looking for career advice, to coaching, to becoming a Founder and Chief Executive.

Working in Shanghai and Hong Kong for Korn Ferry over seven years, Alex honed her skills in various positions, from client management to product development. To get direction for her next career move, Alex started searching for a framework for decision-making which led her to studying evidence-based coaching practices and becoming a coach herself.

Observing an appetite for customized solutions suited to Asia, Alex moved to Singapore and started a consulting service designed to nurture domestic leadership talent. The service grew rapidly, taking on 11 consultants, and she quickly realized they needed a coaching technology platform to build BOLDLY beyond the reach of consulting. Alex launched the BOLDLY platform in 2017 to democratize coaching.

BOLDLY is a global coaching marketplace of qualified executive coaches and career coaches who are trained to develop staff and impact business performance using evidence-based coaching practices. Coaching is an evidence-based career development method proven to nurture professional growth, enhance workplace performance and provide targeted support for vocational confidence, competence, and leadership development. Their mission is simple: to ensure everyone has equal opportunity in the future of work.

“I figure if I don’t show up and have a try at something, somebody else will. And so, why not me? I often do things that scare me or might be a bit awkward at first, but this is where I learn. So being bold and finding courage has meant that we’ve taken the business further than we expected.”

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In Singapore, HR & People Engagement

Paradox Launches Industry-First Conversational ATS to Revolutionize High-Volume Hiring with Chat- and Text-Driven Automation

Paradox, the conversational hiring software helping global employers like Unilever, Nestle, L’Oreal, CVS Health, and General Motors transform hiring with automation that gets recruiting work done faster, today announced the launch of its Conversational ATS. Designed from the ground-up to completely reimagine the high-volume hiring process, the product obsessively focuses on delivering the best frontline candidate and hiring manager experience in the world.

Underpinned by a conversational UI that makes engagement feel simple and seamless, Paradox’s ATS automates things like screening for requirements, interview scheduling, reminders, offers, new hire onboarding, and more. The product is already helping global clients dramatically reduce time-to-hire to hours or days, instead of weeks — and deliver frictionless experiences that candidates love.

“We didn’t want to build just another ATS — so, we didn’t,” said Paradox founder and CEO Aaron Matos. “Our mission has always been to help our clients get work done faster, so they can spend more time with people, not software. We believe at our core that conversational experiences will become the new enterprise user interface, and this is a step in the right direction in the journey to change that paradigm. “

For companies that partner with large enterprise ERP and HCM platforms like Workday or SAP, Paradox is also launching high-volume solutions built to work alongside those systems — allowing clients to see all the benefits of conversational automation and high-volume hiring, without needing to switch their ATS to see those benefits.

“We’ve had the pleasure of working alongside some of Paradox’s clients in our research to understand how conversational software is transforming talent acquisition — and the impact we’ve seen it have on those organizations is truly remarkable,” said Janet Mertens, Senior Vice President of Research at The Josh Bersin Company. “Finding and retaining talent today is a huge challenge for most companies, and using the old tricks isn’t the answer anymore. Paradox is thinking differently about how to solve for the future and helping organizations leverage creative new solutions to address the talent shortage.”

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In HR & People Engagement, Awards

Paradox Named Human Resource Executive Top Product of the Year For Third Time in Four Years

Paradox, the conversational recruiting software company helping companies like Unilever, McDonald’s, and General Motors get hiring work done faster by automating repetitive tasks, was today named HR Executive Top Product of the Year by Human Resource Executive.

This is the company’s third HRE Top Product honor since its first entry in 2019 — and this year was presented for Traitify by Paradox’s Animated Assessment, a revolutionary personality assessment built around custom, relatable images that have been intentionally and scientifically crafted to produce more accurate assessment results.

In 2019, Paradox won HRE’s top award for its Hire product — which is fundamentally changing high-volume hiring through fast, mobile-first experiences that automate up to 90% of the process for field hiring managers. And in 2021, the company won for Experience Assistant — which transforms how people engage with career sites, instantly turning them into dynamic, hyper-personalized experiences that evolve with every interaction.

“We’ve always believed that if you get the people thing right, you can build teams that change the world — and in many organizations, assessments play a key role in that mission,” said Paradox CEO Aaron Matos. “I’m proud to work with a team that cares so deeply about building the next generation of recruiting technology. This is just another step in the journey to help our clients transform how they build great teams.”

In an article announcing this year’s winners, judges from Human Resource Executive noted: “Candidate and employee assessments don’t have to be a burden. Paradox has done the nearly impossible by creating an innovative assessment program that is more engaging, perceptive and frankly looks like a dating app. The software provides reports to both hiring managers and candidates based on research culled from more than 5,000 study participants, including a match score for each candidate using Paradox’s underlying Ideal Candidate Profile.”

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