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Paradox Named to Third Consecutive Inc. 5000 List — Growing by More than 720% Since 2020

Paradox, the conversational recruiting software helping companies like Unilever, Nestlé, Pfizer, and General Motors automate recruiting work to make the hiring process more efficient, was named to the Inc. 5000 for the third consecutive year — achieving the honor with a 720% three-year growth rate, highest among recruiting technology companies. The list, published annually by Inc. Magazine, recognizes the fastest-growing private companies in the United States and celebrates their outstanding achievements in business development and innovation.

Paradox debuted on the Inc. 5000 list in 2021 and was also recognized on the Deloitte Fast 500 list in 2022 and 2023. While those achievements celebrate the company’s growth, Paradox founder and CEO Aaron Matos said they’re simply the result of focusing on something far more important.

“Recognition like this is nice, but we’ve always benchmarked our success by a simpler metric: Our client’s success, specifically, our ability to solve real, meaningful problems for them in transformative ways,” said Matos. “This company has come so far from the early days of a dream and an idea — that Conversational AI and automation could change enterprise software — and we still have a long way to go to reach that vision. But, I’m so proud of the team we’ve built and the clients we have the opportunity to partner with every single day.”

First launched in 2016, Paradox’s conversational software is underpinned by a smart AI assistant that acts as a concierge throughout the hiring process — automating time-stealers and points of friction to create world-class experiences that drive higher candidate conversion and dramatically improve recruiter and hiring manager efficiency.

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Conversational AI in Recruitment

hrtech, the Singapore-headquartered HR Technology Analyst firm, recently announced the launch of an HR Guide titled Conversational AI in Recruitment” to address the need for automation that simplifies and streamlines the candidate experience, while saving hours of repetitive work for recruiters every day. The guide was produced in partnership with Paradox, the conversational hiring platform helping global employers like Unilever, Nestle, McDonald’s, and General Motors transform hiring with mobile-first automation.

The idea behind the HR guide stems from the fact that there has been a drastic change in the way organizations and employees approach business processes. Digital transformation has been the topmost priority for organizations wanting to enhance business proficiency and candidate experience. Today, candidates want a consumer-grade experience at their workplace and expect the hire-to-retire journey to be digitally seamless and efficient. Candidates also expect multi-channel accessibility to connect with recruiters — and instant access to information throughout the hiring process. This is where Conversational AI proves to be a great aid for recruiters.

The HR guide intelligently brings rest to all the myths surrounding Conversational AI and maps out the differences between traditional recruitment techniques and Conversational AI-led recruitment. To harness the full potential of Conversational AI, the HR guide validates that organizations can integrate this technology into their recruitment tech stack, including Applicant Tracking System (ATS), job boards, CRM, assessments, recruitment marketing tools, and more.

The HR guide brings to light the success stories of global organizations that have deployed Conversational AI to enhance their recruitment function. The detailed case studies about the United Overseas Bank Limited (UOB), McDonald’s, and a non-profit healthcare organization will help you understand how Paradox helped them improve their recruitment function and enhance the candidate experience using Conversational AI.

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Yellow.ai recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

Yellow.ai, a leading enterprise-grade Conversational AI platform, today announced it has been recognized as a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. Recognized as a Niche Player in 2022, Yellow.ai’s recognition as a Challenger in this year’s report is based on the evaluation of its Completeness of Vision and Ability to Execute.

Yellow.ai’s Dynamic AI agents handle over 2 billion interactions every quarter, automating customer and employee experiences across 35+ channels and 135+ languages on voice and chat. Yellow.ai’s Dynamic Automation Platform (DAP), powered by generative AI, enables businesses to reduce expenses by 60% and is complemented by a suite of solutions, including the recently launched Dynamic Conversation Designer, Yellow.ai Marketplace, Customer Data Platform (CDP) Engage, and Omnichannel Agent Assist Platform.

We’re humbled to have been recognized as a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. We believe this recognition is a testament to the strength of our platform capabilities. We think our improvement from a Niche Player to a Challenger underlines our dedication to delivering cutting-edge solutions to our customersOver the past year, we launched several cutting-edge products, including our proprietary DynamicNLP™, significantly improving time-to-market and ease of use for our customers while reducing their operational costs,” said Raghu Ravinutala, CEO and Co-founder, Yellow.ai.

 

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Yellow.ai tackles conversational AI pain points with new design tool

An industry-wide shift to greater use of conversational AI, often in the form of chatbots and voice assistants, is clearly underway. However, the success of these interactions depends on the quality of conversation design, a new domain for most developers and one that may hinge on subpar or outdated tooling. This is the challenge San Mateo, CA-based Yellow.ai seeks to address with its conversational AI platform.

Yellow.ai suggests that problems in this burgeoning area often reside in the design process itself. Though design is a crucial step in developing conversational AI, the process is often hindered by the use of flowchart-based tools that result in clunky and complicated designs. This not only slows development, it creates a disjointed experience for users, who encounter inconsistent design choices and interactions across different conversational interfaces.

One of the key pain points in conversation design is in the basic approach. Most designers are relying on flowchart-based tools that are not optimized for designing conversations. This makes the design process time-consuming and cumbersome, leading to subpar outcomes. As well, replicating design flows in development is a tedious and inefficient process.

With the launch of its Dynamic Conversation Designer, Yellow.AI looks to improve the design process for chat and voice conversational workflows using generative AI. Integrated within the Yellow.ai conversational AI platform, this conversation design tool allows teams to design chatbot conversations without writing any code, saving significant development time and effort.

The Dynamic Conversation Designer creates development flows automatically from design flows, eliminating the need for developers to start from scratch. Moreover, there is instant auto-sync between design and development flows. With this, the company claims to deliver a 50% faster time to market, along with reduced development and training time.

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