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Video-Powered Virtual Storefronts Fuel Next E-Commerce Boom

According to Gartner researchers, live commerce is one of the hottest digital selling trends as retailers and even business-to-business (B2B) companies engage customers with personalized sales through streaming video.

To be clear, these are not yesterday’s social brand ambassadors. TVPage has pioneered this latest trend, offering an artificial intelligence (AI)-based cloud platform that brings together store associates, approved influencers, and products for the most dynamic online e-commerce machine to date.

“We are at the forefront of social e-commerce, using video to put virtual yet personalized salespeople directly in the online store,” said Allon Caidar, co-founder and CEO at TVPage. “It’s a full-cycle marketing engine for customer engagement and online shopping, turning companies into their own social media destination that pops up as people search for products.”

Bustling Virtual Storefronts

Large retailers and other companies worldwide are using TVPage to replicate the kind of expert selling consumers crave. For example, when a retailer signs up, it gains a virtual storefront for its own sales associates – as well as independent influencers – all of whom serve as social brand ambassadors. Using a mobile app or web browser, these ambassadors keep consumers engaged by uploading videos, photos, and other information about products on the retailer’s website. They use social media to share their content, answer customer questions, and invite interested consumers to special online events.

“Consumers can chat with social brand ambassadors anytime to find out if a product comes in a different color or size,” Caidar said. “Ambassadors might decide to schedule beauty makeovers based on the questions they’ve received or spotlight gaming releases that reflect breaking trends. Customers can purchase products directly from their videos.”

Companies can set and monitor social ambassador metrics from one dashboard, paying their own employees based on individual performance goals. TVPage also helps its customers find and manage independent influencers, including sourcing and paying freelance social ambassadors.

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The Circularity Gap: 630 billion reasons the U.S. should implement a circular economy

For 200+ years, our planet has accepted a linear economic model, where we harvest and extract materials, use them to manufacture some sort of product, and then either our employees or consumers elect to get rid of these items.

It’s easy to understand why this happens. We live in an age of constant innovation within our daily lives. Updates come out daily, apps are launched every week, and new products and technologies are being introduced at an alarming pace. These changes have created a culture in which valuable and accessible assets are often underutilized and consistently replaced with a modified newer version. This leads to the extensive storage of gently used items and assets, or, even worse, their direct disposal to a landfill, resulting in a massive environmental impact. In fact, of all the materials harvested from the Earth every year, we cycle back just 8.6%. Just two years ago, this was a shade over 9%.

According to Forbes, the United States could realize up to $630 billion in savings per year by implementing a circular economy if we could recover these resources.

$630 billion. In savings. Per year.

The Circularity Gap Shift

“The circular economy is based on three principles: designing out waste and pollution, keeping products and materials in use at the highest possible value, and regenerating natural systems.”

– Ellen MacArthur Foundation, Circular Procurement

To rise up and overcome the dangers and challenges of climate change and its ripple effect on communities, businesses need to shift their procurement decisions so that the material outputs of unwanted or idle resources become the inputs in new or repurposed products – by implementing the Circular Economy.

This shift to the circular economy is more than environmental impact. It’s about eliminating waste, but also it’s about maximizing the life-span of materials through innovation and creating the conditions necessary to foster innovation, creativity, and – ultimately – address societal needs.

It’s about creating a sustainable economic model that’s better for the globe and all of its inhabitants.

If we realize what is possible with $630 billion in savings per year, the redistribution of those savings can be directed to the people and places that need it the most. They can be used to incentivize organizations to continuously work to create a better home for our future generations.

And if the best results of our current linear economic model are: hemorrhaging savings each year, negatively impacting our climate, and pushing equitable practices out of reach, perhaps instead of asking ourselves, “Is shifting our procurement model worth it?”, we need to ask ourselves: “Can we afford not to modernize and evolve procurement and shift to a circular model?”

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Agile working has been ‘a turnaround’ for MediaCom, says CTO Nadine Thomson

Digitisation of the media has made advertising a highly data-intensive industry. This has pushed media agencies, which advise businesses on which advertising channels to use and execute their campaigns, to the forefront of data analytics. MediaCom, the UK’s largest media agency is no exception, with CTO Nadine Thomson overseeing an agile working transformation to help the agency deliver insight to its clients faster and more effectively.

The most valuable data for MediaCom and its clients is anything that describes the reach and impact of an advertising campaign. “For example, if the advert is a video: is it getting watched to the end? If the ad is a call to action: is it getting clicks to the advertiser’s website? We basically measure if people are engaging with the ad,” explains Thomson.

However, every campaign includes a unique mix of channels, from outdoor advertising to social media. And clients all have their own “business logic”, Thomson says, meaning they each have particular objectives and metrics for tracking them.

This means the agency’s business intelligence (BI) team contends with a wide range of data sources and reporting requirements. Every instance of a digital advert carries its own string of metadata that allows its individual performance to be monitored. A typical campaign report combines at least 12 data sources (such as ad performance data from Google, Twitter or Instagram) – some have up to 50.

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The end of email?: The startup developing an alternative

“The way we manage work, principally through email, needs to change,” says Bill Dobie, the founder of workplace communications startup and Slack-rival Sedna. “We allow really complicated parts of the global economy to be run over email and it’s not fit for purpose.”

In Sedna, Dobie has developed an alternative — one which promises to reduce inbound messages by up to 95% —  and the startup has just secured a $10m Series A round, led by Chalfen Ventures and Stride VC, to expand the model. 

Founded in 2017 and based in London, there are currently 2,000 teams across 80 countries using Sedna, including large-scale commodity and shipping companies like Glencore, Bunge and Norden. 

The company is one of several pitting themselves against conventional email — namely messaging app Slack. It just got bought by Salesforce for a mega $27.7bn and markets itself as the antithesis to email: “You could get buried in emails. Or you could get real work done in Slack.”

How it works

Unlike Slack, Sedna’s team believes that email is so ubiquitously used that any new service needs to be able to engage with the old one. 

Sedna works, then, by putting all of a company’s emails into one stream and then using an API to channel them to the exact right people. 

“The problem Sedna tries to solve,” Dobie explains, “is that information about transactions a company makes is rooted in emails. People want to move more quickly and be certain about the information they use, but the information is in individual email accounts.”

“Our thesis is that the content of a company related to its work should be available to everyone in the business who’s entitled to see it,” he says, “so Sedna works by taking emails and connecting them into a single datastream, so there’s one timeline for a transaction that everyone can access.”

One of Sedna’s clients is a large food company, for example, where inbound transactions emails used to come to 200 email addresses across different people in different areas of the company — but now Sedna sorts incoming information and directs it only to the relevant people.

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E-commerce Made Human Through Virtual Shopping and Brand Experience Innovation w/ Natasha Franzen of HERO

Experts predict that retail ecommerce sales will reach $4.13 trillion in 2020 and it is expected that mobile commerce will take a market share of e-commerce of 72.9% by 2021. As we enter the holiday season navigating COVID, retailers face unprecedented opportunities to reimagine brand experiences and bridge the storefront’s physical to digital continuum. While adapting an agile supply chain, increasing conversion rates, reducing wastes, including decreasing returns are front of mind, 1 company is transforming virtual shopping, where the online shopping experience is made human, again.

Meet HERO

Announcing the SEDNA + Q88 Integration to Streamline Communications in Shipping

t’s safe to say anyone who works in the shipping and commodity logistics industries can speak to the sheer amount of data, correspondence, and moving parts—both figurative and literal—that need to be tracked, responded to, and accounted for on any given day. And how one delay or piece of information slipping through the cracks can create a domino effect that slows everything down, making efficiency and accuracy essential to effective communication.

Which is why we’re excited to announce that SEDNA has officially partnered up with information management and software solution Q88 to create a handy integration that makes managing communications and data within the shipping industry simpler, more efficient, and more reliable. 

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Video-Powered Virtual Storefronts Fuel The Next E-Commerce Boom

According to Gartner researchers, live commerce is one of the hottest digital selling trends as retailers and even B2B companies engage customers with personalized sales through streaming video. To be clear, these are not yesterday’s social brand ambassadors. TVPage has pioneered this latest trend, offering an AI-based, cloud platform that brings together store associates, approved influencers, and products for the most dynamic online e-commerce machine to date.

“We are at the forefront of social e-commerce, using video to put virtual yet personalized salespeople directly in the online store,” said Allon Caidar, co-founder and CEO at TVPage. “It’s a full cycle marketing engine for customer engagement and online shopping, turning companies into their own social media destination that pops up as people search for products.”

Bustling virtual storefronts

Large retailers and other companies worldwide are using TVPage to replicate the kind of expert selling consumers crave. For example, when a retailer signs up, they gain a virtual storefront for their own sales associates, as well as independent influencers, all of whom serve as social brand ambassadors. Using a mobile app or web browser, these ambassadors keep consumers engaged by uploading videos, photos, and other information about products on the retailer’s website. They use social media to share their content, answer customer questions, and invite interested consumers to special online events.

“Consumers can chat with social brand ambassadors anytime to find out if a product comes in a different color or size,” said Caidar. “Ambassadors might decide to schedule beauty makeovers based on the questions they’ve received, or spotlight gaming releases that reflect breaking trends. Customers can purchase products directly from their videos.”

Companies can set and monitor social ambassador metrics from one dashboard, paying their own employees based on individual performance goals. TVPage also helps its customers find and manage independent influencers, including sourcing and paying freelance social ambassadors.

Read More…

UK-based WeGift raises £6.7M to create world’s first real-time digital incentive platform

Rewards and incentives are considered one of the most effective ways to encourage workers to put forth great efforts and work efficiently. Every year over $620 billion (approx £462 billion) of gift cards is issued globally, with half of this value being purchased by corporates to reward or incentivise their employees or customers. This market is growing strongly and is expected to reach $1.9 trillion (approx £1.4 billion) by 2027.  

ending rewards, incentives, and non-cash payouts are manual, expensive, time-consuming, and error-prone. And this is where London-based WeGift comes and changes the broken process. WeGift is a cloud-based, open API solution that allows businesses to transfer value to consumers in real-time and globally. 

Raised £6.7M Series A round

Recently, the digital incentives platform raised $8 million (approx £6.7 million) in a Series A extension led by AlbionVC. Existing investors including Stride.vc, SAP.iO fund and Unilever Ventures also participated in the round. Following the fundraise, Ed Lascelles, General Partner at AlbionVC, will join WeGift’s Board of Directors.

Founder and CEO Aron Alexander commented: “Historically businesses had to spend thousands of hours a year manually buying and distributing digital rewards. WeGift helps companies intelligently automate this process to power new customer acquisition and retention campaigns. We give them instant access to a huge choice of rewards and payouts, an ever-growing network of more than 700 brand partners, across 30 markets and 20 currencies. We are disrupting a broken market on a global scale, and this investment, together with our partnerships with Albion VC, Unilever Ventures, SAP.iO Fund, and Stride. vc, is an instrumental step forward in achieving our vision.”

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What sports can teach entrepreneurs: Life lessons for business success

Sports teach discipline. In my case, athletics also taught me a lot about culture, as soccer wasn’t embraced in American when I was young.

Athletics provided an opportunity to play alongside some amazing friends who either came from or descended from different parts of the world, which prepared me for today’s workforce. The strongest companies recognize the importance of diversity and inclusion, and we operate in a global economy.

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How Drones and Robotics Revolutionize Building Inspections

nderneath the gleaming surface of modern megacities is an archaic patchwork of antiquated building inspection processes long overdue for a 21st century makeover. Meet H3 Dynamics, a cloud-based inspection services platform that is using drones and ground robots as the eyes and ears of engineers currently grounded by the pandemic and long hampered by last-century norms.

“By automating and digitizing visual inspection processes, we’re creating an accessible layer of information on structures and buildings in any city or corporate location,” said Taras Wankewycz, founder and CEO of H3 Dynamics. “Organizations can track the physical conditions of urban and remote facilities with a level of safety, efficiency, and accuracy not possible before.”

Perfecting the Human Plus Machine Equation

Headquartered in Singapore, H3 Dynamics customers include companies and government agencies worldwide across a long list of sectors such as smart cities, real estate, maritime, oil and gas, utilities, renewable energy, and mining. Customers might be private equity firms that own facilities, insurance companies, site operators, safety inspection and certification organizations, or regulators involved in legislating safety mandates. H3 Dynamics also has clients that resell its digitized visual monitoring services to their own customers.

What customers have in common are hard-to-reach sites, from the tallest skyscrapers to remote industrial outposts that defy the most intrepid human being’s effort to scale. But this is not a story about machines replacing people.

Drones and ground robots, as well as people, can capture information from buildings with video and other camera images, bringing this data into the H3 Dynamics platform. The system uses technologies including artificial intelligence (AI) and 3D modeling to create an interactive map that displays defects on the scanned structure surfaces, classifying potential risks, whether aesthetic anomalies or unsafe areas that require repair. Civil engineers or other recognized industry experts review and validate the automated findings. Customers can generate a written report that details safety risks. In addition, the company has created shelter systems where drones and other robots can get batteries recharged and upload data to the H3 Dynamics cloud.

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Increasing Team Effectiveness with SAP.iO Startup Cloverleaf

Team effectiveness helps employees integrate, increases employee satisfaction, and improves productivity. Cloverleaf, a startup in the Future of Work cohort at the SAP.iO Foundry San Francisco, helps to build great teams and improve employee engagement using existing employee data and assessments to provide insight into increased team effectiveness. We sat down with Cloverleaf Co-Founder Darrin Murriner to better understand the imperative for building great teams.

Q: What does Cloverleaf do?

A: Cloverleaf helps build great teams and improve employee engagement using existing employee data and assessments to provide insight into increased team effectiveness. From teams at small businesses to large enterprises, we equip employers and empower employees to give the greatest contribution to their organization and have the most fulfilling opportunity in their role. Cloverleaf gives users intelligent nudges and reminders before and after meetings to improve their team behavior.

Q: Why is team effectiveness so important?

A: Thriving teams have higher levels of productivity and higher levels of employee engagement. Creating strong teams is important because decreased levels of employee engagement lead to higher absenteeism, more errors, accidents and defects, lower productivity, lower profitability, and lower job growth.

Q: How has the pandemic impacted the need for Cloverleaf’s solution?

A: With many employees now working remotely, teams need to learn how to add value to their organization in a new environment. By providing team-based coaching in the flow of work, we give leaders the tools and insights they need to be effective leaders with remote and cross-functional teams. The goal of our product is to increase transparency and trust in a way that leaves everyone feeling a stronger sense of belonging and purpose. As a result, we have inclusive team environments that improve productivity.

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Asia Berlin Summit: Female Entrepreneurship Panel- The Founding Gap

Recently the Asia Berlin Summit hosted a panel discussion called Exploring the impact of family, restrictions, support systems and gender bias on women founders. Panelists included: Aimie-Sarah Carstensen (Founder, ArtNight), Dr. Alexander Hirschfeld (Female Founders Monitor), Chanyu Xu (Founder & CEO, her.one), Alexa Gorman (SVP and Head of SAP.iO EMEA Foundries), Caecilia Chu (Founder, YouTrip), with Moderator: Elain Tse (COO, Passion.io).

Watch Panel Discussion Here…

The Eyes Have It: The Future Of Human-Machine Relations

Has this ever happened to you? Shopping for fresh vegetables at your local market when you notice that special someone across the aisle? And when your eyes lock, you know there is that kind of Mona Lisa smile directed at you behind the mask. You can’t help but feel the sparks fly and that something amazing is about to happen – just from a single look.

That’s what one company is planning to make happen in the workplace of the future. But with a twist! This kind of eye contact is all about making the daily work of employees more convenient, ergonomically-friendly, and even fun by controlling applications based on user intention – via eye tracking.

The future of human-machine interaction

Munich-based enterprise software company 4tiitoo is a leader in eye track interaction. Their mission – to make work more productive, healthy, and attractive to workers.

4tiitoo’s Natural User Interaction to all Applications software platform, or NUIA, revolutionizes the way people interact with devices by using machine learning to model eye control/tracking to predict user intention.

This kind of hands-free eye control provides increased efficiency and a better user experience for people (like me) glued to their workplace computer by reducing mouse-click interactions.

An escape from the perpetual mouse trap

This may be hard to believe, but the humble, ever-steadfast computer mouse is now over 50 years old. And let’s be honest. It has not evolved enough to address the enormously complex and rapidly evolving human-machine computing environments.

Think about it. 4tiitoo posits that an average user like you or I will make thousands of mouse clicks, maybe even tens of thousands, in a given work week and cover several kilometers a day of mouse movement.

With 20-30% a day spent on mouse interactions, user productivity is not what it could be. Plus, that little mouse is still not the healthiest of interfaces to use in terms of repetitive motion stress.

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SAP.iO Startup Cuéntame Supports Mental Health in the Workplace

In 2020, the global pandemic and the related economic uncertainty have increased stress levels for employees around the world. The loss of productivity caused by the surge in mental health disorders is estimated to cost companies a trillion dollars per year. We sat down with Regina Athie, the founder of SAP.iO Foundry San Francisco startup Cuéntame, to discuss mental health and better understand Cuéntame’s solution, which supports the mental health of Spanish-speaking employees in Latin America and North America.

Q: What does Cuéntame do to support mental health?

A: Cuéntame provides personalized mental health services and resources for all employees at their convenience. By using questionnaires and artificial intelligence (AI) technology, we are able to place employees on tailored tracks that suit their needs best because mental health solutions are not one-size-fits-all. Cuéntame offers a full spectrum of tools, lessons, and coping techniques, including mediation, webinars, podcasts, and psychotherapy.

Q: Why did you found Cuéntame?

A: Each of Cuéntame’s co-founders has a unique experience with mental health in their personal life. For me, I realized there was a need for more creative mental health solutions when my dad was diagnosed with depression, but our insurance refused to pay for any treatments. Depression is just like a physical illness, such as cancer, yet society and employers do not make it a priority. Cuéntame provides a tailored digital solution to meet mental health needs for Spanish-speaking employees at any company.

Q: How has the importance of mental health in the workplace changed since the beginning of the pandemic?

A: Before the pandemic, mental health was seen as a luxury. It didn’t focus on preventative measures–instead, it focused only on providing support to employees in a crisis. Now, in the midst of the COVID-19 global pandemic, mental health is largely about providing tools to support employees and their families cope with the symptoms of our current situation, whether it is depression, anxiety, loneliness, or burnout. Our treatments to these problems include providing tools to overcome these symptoms, teaching resiliency, and creating communities of support in and outside of work.

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