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Ein Innovationsnetzwerk für ein besseres Kundenerlebnis aufbauen

Die SAP sucht Start-ups, die E-Commerce-Lösungen oder Anwendungen für Multichannel-Kundenbindung entwickeln. Diese Lösungen werden dann über die SAP Cloud Platform Extension Factory an SAP-Customer-Experience-Lösungen angebunden. Mehr zum Accelerator-Programm. Moritz Zimmermann ist seit mehr als 20 Jahren Unternehmer. Direkt nach der Uni gründete er gemeinsam mit Kollegen die Firma hybris, die auf E-Commerce- und Omnichannel-Lösungen spezialisiert ist und im Jahr 2013 von SAP übernommen wurde. Zimmermann ist bekennender Fan neuer Technologien und der Start-up-Mentalität

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Applications are open for the SAP.iO Foundry Munich 2019 September cohort!

The SAP.iO Foundry Munich opened its doors on May 14th and offers a no-equity ask program that provides access to SAP APIs, SAP technologies, and opportunities to meet SAP’s customers. The focus is on Customer Experience in close collaboration with SAP Business Units, SAP Commerce Cloud, SAP Marketing Cloud,  SAP Sales Cloud, SAP Service Cloud, and SAP Consumer Data Cloud. We are looking for B2B SaaS startups to join us for our 2019 Autumn cohort, beginning mid-September. The startups can apply for the 3 month program until July 1st here: https://www.f6s.com/sap.iofoundrymunich

Hors-Série L’innovation au cœur du retail: Le digital au service du parcours client

Stratégie client omnicanal, quelle concrétisation sur le terrain pour Intersport ? Expérience client: quelle maturité pour les entreprises ? Quelles sont les contraintes ? Comment améliorer les interactions avec les marques ? Le mobile a-t-il tout changé ? Quels sont les apports de l’évolution des outils de relation client de CRM en mode Cloud ? Quid du futur des magasins physiques ? – Avec: Matthieu Pellet, directeur du Digital chez Intersport. Vincent Torres, président et fondateur de Revers.io. Et François Massemin, directeur de l’expérience utilisateur chez SAP France. – Hors-Série L’innovation au cœur du retail, du dimanche 19 mai 2019, présenté par Frédéric Simottel, sur BFM Business.

SAP.iO and 25 Startups at Viva Technology Paris — Together a Winning Combination for Innovation

Innovation is a fundamental part of our DNA at SAP. On May 16–18 at Viva Technology in Paris, “the world’s rendezvous for startups & leaders”, SAP will once again demonstrate its bona fides as a world-wide leader for innovation, when we host 25 startups from the SAP.iO Fund and Foundry portfolios, of which 8 are international.

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StellarEmploy is Helping Customers Hire Great Employees with Confidence

In the United States, 40% of the labor force is employed in hourly wage jobs earning less than $20 an hour. Although these jobs are the foundation of our economy, employers often face high turnover, reaching 100% annually. There is a clear disconnect in how hourly job candidates are being assessed and hired, leading to high job drop-out. This was a problem that seemed ripe for a technological and data-driven solution for the founders of StellarEmploy. StellarEmploy replaces traditional resume and screening questions with a mobile friendly survey that uncovers workers’ underlying preferences.

With StellarEmploy’s survey with 50 questions and an average completion time of 15 minutes, employers can learn applicants’ preference for teamwork compared to solo work, or multi-tasking compared to a more focused work environment. This enables them to understand the prominent characteristics of their workplace and different hourly job categories, all based on empirical data. Now, instead of just crossing their fingers and hoping a new hire stays past the critical 90 day mark, they have the raw materials to understand why a majority of workers fail to engage or perform in the first month.

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Start-ups and the SAP CX Partner Ecosystem

SAP Customer Experience has closely collaborated with start-ups over the past year, which showed an enormous acceleration in innovation and gave selected SAP CX teams the agility and speed to increase the output of new product pilots significantly. One example is digital search. SAP Customer Experience Labs developed a prototype, called FashionLabs, which allows consumers to take a picture of an item of clothing and then, through visual analysis, shows them similar garments. The IP (intellectual property) for the visual search component in this prototype doesn’t come from SAP, but from a startup (Syte.ai).

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How to Nurture an Innovation Ecosystem for Customer Experience

For more than 20 years, Moritz Zimmermann has been an entrepreneur. He helped found Hybris (an omnichannel ecommerce company, acquired by SAP in 2013 for $1.4B USD) right out of university and is a self-professed lover of new technology and the startup culture. Now as Chief Technology Officer for SAP’s Customer Experience business unit and responsible for developing the SAP C/4HANA CRM suite, he’s helping to nurture an innovation ecosystem that will compliment and extend the reach of the suite. With support from Moritz’s team, SAP will open a new startup accelerator in Munich, Germany on May 14 that will invest in young companies focused on customer-experience. The center is part of the SAP.iO Foundries, an SAP-run accelerator which invests in early-stage enterprise startups and has locations in Berlin, New York, San Francisco, Paris and Tel Aviv.

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L’intelligence artificielle au service de l’optimisation énergétique

SAP, leader du marché des logiciels d’application d’entreprises, rencontre la startup française Energiency en 2017. La jeune pépite, spécialisée dans l’optimisation de la consommation énergétique des grands groupes industriels, rejoint le programme d’accélération SAP.iO Foundry à Paris à la suite de VivaTech 2018. À l’issu de son incubation, ses solutions sont intégrées aux modules SAP.

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