Skip to main content
In Tel Aviv, CRM & Customer Experience, Blog

Quickly leverage rich external data to improve decision making using Explorium

The need for companies to leverage external data is no longer a nice-to-have, but critical to success. Extracting quality data from a variety of reputable sources is extremely labor-intensive, costly, and manual. Looking to streamline and more effectively leverage external context to feed into your analytical models and improve decision making? Meet Explorium.

With Explorium, SAP Sales Cloud & Customer Data Cloud customers can tap into their first-party data and dynamically integrate it with outside sources, extracting powerful context-based signals to inform more precise acquisition, conversion and retention decisions, across channels & markets, in far less time. Explorium will help SAP customers increase revenue, streamline operations, reduce risks, and automate model performance, model prediction, and model training.

Read More…

In Portfolio News, Supply Chain Management, Sustainability

This Is A Eureka Moment For Sustainability: Affordable Products

Once upon a time, we easily traded-off product sustainability for reasonable prices, quality, and safety. Now we expect companies to bake sustainability into business as usual, and startups like Simreka have the technology to make it happen. Its cloud-based simulation software helps manufacturers experiment faster to create more sustainable products.

“We are accelerating the design and manufacture of products that are both cost-effective and sustainable,” said Dr. Akshay Patel, co-founder and CEO at Simreka. “Companies can quickly collect and analyze data including materials, manufacturing processes, quality and performance standards, pricing, safety and compliance, and carbon emissions to simulate design options. With these insights, leaders can make product design decisions that will best meet business targets.”

Simreka’s customers are primarily consumer packaged goods (CPGs) and chemical materials manufacturers in the United States, Europe, Middle East, and Mexico. Professionals in product research and development (R&D), supply chain, materials, quality assurance, sustainability, and manufacturing operations are relying on the software’s AI-based algorithms to answer critical questions like should we develop this new product, redesign an existing one, select this particular material, or take another manufacturing approach? The company also provides data from public sources to support customer decisions.

Read More…

In Funding Announcement, ERP & Finance, Supply Chain Management

Investors pour funding into logistics-focused communication system

Workplace collaboration software provider Sedna Systems said Monday it has landed $34 million in funding to grow the reach of its system that is designed to wean distributed organizations off a reliance on email.

Although the software is applicable to a range of sectors where decentralized teams use multiple communications channels to coordinate, Sedna sees a sizable opportunity in the global logistics industry, founder and CEO Bill Dobie told JOC.com.

Founded in 2017, London-based Sedna initially gained traction in the bulk shipping sector, based on Dobie’s background in that sector. It has since attracted customers in a range of maritime and logistics verticals, including third-party logistics providers, ship services agencies, and commodity traders.

The $34 million series B round was led by New York-based venture capital firm Insight Partners, an active early-stage investor that has backed companies in the logistics space for 25 years, partner Rebecca Liu-Doyle told JOC.com. Among its recent moves are leading project44’s $100 million round in December and funding into last-mile technology provider Bringg and freight payment platform PayCargo. Insight also has a longstanding stake in supply chain management software provider E2open.

“The sectors that we find attractive are large, complex, and confusing,” Liu-Doyle said. “Logistics is a massive market, with $1.5 trillion spent in the US alone. It’s vast, with stakeholders that need to coordinate highly important transactions. But we’re by no means only logistics-focused investors. We’re enterprise-focused investors. We want to catch inflection points in the transformation of industries.”

Read More…

In CRM & Customer Experience, Tel Aviv

Drive Meaningful Consumer Engagement with SundaySky

It’s official: Brands who do not incorporate real-time content rendering will be left in the dust. Today, digital is no longer a “nice-to-have,” but critical to a company’s success. As more and more brands turn to video as a means to connect with consumers, they are realizing how difficult and costly it is to create and maintain engaging and scalable video experiences as well as measure their impact.

Enter SundaySky.

SundaySky built a real-time content rendering engine in the cloud with infinite scale that intelligently versions video relevant to each individual viewer, activated by optional data. SundaySky empowers brands to deliver video experiences at critical moments along customer journeys in order to engage, educate, and inspire.

Rethinking Video

Whether operating in CPG and retail, or insurance and telecommunications industries, SundaySky gives marketers and CX business leaders the tools to simply drag and drop creative assets into video templates order to weave together a beautifully branded, relevant video. Users can build their own experiences from scratch and get inspired by existing industry templates with SundaySky’s easy-to-use modules, no video or after-effects experience needed. After the video is created, users can deploy the experience on commerce sites and distribute through email and mobile apps.

Read More…

In Foundries, Tel Aviv, CRM & Customer Experience

Grow Your Online Sales with Algopix — Product Intelligence Platform for E-commerce

With increased competition in all areas and markets across the e-commerce world, the never-ending shifts in online marketing, and the gaps between brick-and-mortar and online stores, brands are really feeling the heat. In order to thrive and gain market share, brands need access to actionable, real-time data.

Enter Algopix, a product intelligence platform for e-commerce.

Analyze and benchmark your market share gain and loss by platform or competitor

Using Algopix, brands can understand the sales volume of every product in the e-commerce market across all countries and channels. How does it work? Algopix receives data from over 70,000 brands and online sellers, aggregates and anonymizes the data, and then informs CPGs and brands the sales volume, how market share changes over time, and what causes these changes, for every brand, product category, or product.

A solution for various business leaders across the organization

Using Algopix’s solution, marketing managers can understand what campaigns work and drive market share up, and brand and product managers can realize what products are high demand in the market, what products their competitors are selling, and what product launches are successful. C-level executives working with Algopix can better understand the gap between what is happening in brick and mortar vs. what is happening online, and gain a comprehensive understanding of what works, what doesn’t work, and who is taking market share in real time.

Read More…

In Foundries, Tel Aviv, CRM & Customer Experience

Harness the power of brand enthusiasm among your consumers with Mention Me

Today, when consumers are looking to make a purchase, social proof is king. Recommendations from friends (and even strangers — think influencers!) are key in creating consumer trust and influencing a consumer’s decision to buy. While more and more brands are experimenting with referral marketing, many find themselves locked in to simple referral systems that do not deliver. Looking for a referral marketing platform where brands can turn their customers into their most powerful marketers? Enter Mention Me.

Mention Me creates a deeply data-driven program based on the context and behavior of buyers, helping brands identify each customer’s likelihood to refer, and at which point in the lifecycle referral is most likely to succeed. How does it work? Referral programs incentivize existing customers (referrers) to introduce a brand to their friends (referees). Ultimately, everyone wins: Rewards (think discount or free gift) are given to referrers for successful introductions that convert new customers, and are also given to referees when they make their first purchase. Mention Me’s Referral Engineering™ outperforms ‘simple’ referral systems, increasing customer acquisition by up to a third. The proof is in the pudding: Mention Me has delivered over $1 billion in revenue for clients, and over 22 million customers have shared their referral programs.

Read More…

In Portfolio News, ERP & Finance

Cutting carbon with AI: Emitwise CEO on making sustainability profitable

On January 20, on his first day in office, US President Joe Biden signed the country back into the Paris Agreement.

Secretary of State Antony Blinken said that action on climate is “vital in our discussions of national security, migration, international health efforts, and in our economic diplomacy and trade talks.”

But while the anti-climate rhetoric of the last four years has been consigned to history, the effects of pumping out more carbon will last for decades to come.

The US is responsible for 13 percent of global emissions, and China recently signaled in a virtual climate summit that it is willing to cooperate with the rival superpower on the climate crisis.

China’s own five-year plan for 2021-25 aims to increase its share of renewable energy, and for the country dubbed ‘the world’s factory’ to achieve carbon neutrality by 2060.

President Biden said in April that the US is aiming to cut its greenhouse gas emissions 50 percent to 52 percent below 2005 levels by 2030. A more aggressive target than China’s, but one that doesn’t go far enough for some.

Read More…

In Press, Article

C-Suite Leaders from Hulu, Snap and Harry’s Join Season 2 of The Business of Marketing

Earlier this year, Adweek and SAP.iO debuted The Business of Marketing podcast, a new series where listeners learned from company leaders and innovators on how CMOs work collaboratively with their C-suite partners to drive business transformation.

Over the course of the first season, we sat down with 17 executives from across the marketing landscape and covered topics such as responding to a global pandemic and using data to scale your business featuring leaders from brands like Walmart, Unilever, Mastercard, Square, Rolling Stone and NBCUniversal.

Today, we are excited to announce the release date for Season 2 of The Business of Marketing and the initial lineup of guests.

Season 2 will kick off July 29 with guest Alexa Gorman, svp and global head of foundries and intrapreneurship at SAP.iO, sitting down with Adweek’s chief innovation officer and host of The Business of Marketing, Toby Daniels, for a conversation about how to drive business transformation through startup acceleration.

Read More…

In Foundries, Tel Aviv, CRM & Customer Experience

Capture 1st Party Data at Scale with Jebbit

With the fierce competition to capture consumers’ attention that is only heating up, brands are desperately searching for ways to successfully interact with and convert consumers. With the endless amount of digital noise, brands are struggling to communicate authentically with their target audience and get the insights they need. The solution? Jebbit!

Which herbal shampoo is right for you?

Jebbit helps companies create all different kinds of interactive experiences without needing to touch a line of code. Whether it be a product match or a trivia game, these creative experiences get consumers to interact and answer questions in a way that is much more engaging than a typical survey. The average Jebbit experience sees an 85% completion rate, and takes a consumer two minutes to complete: these are two minutes where the brand has the undivided attention of the consumer, and is able to capture essential first party, self-declared data.

Taking control of how CPGs engage with consumers

Most of Jebbit’s customers are large enterprise brands in CPG, eCommerce, travel or the entertainment space. When brands consider working with Jebbit, they have often already built some kind of quiz, whether in-house or with an agency, and have begun dealing with how costly and time intensive it is to keep the experience maintained and optimized. By working with Jebbit, brands can take control of the experiences, and build and edit them in real-time. Brands who have run traditional surveys in the past view Jebbit as a way to create something much more engaging to the consumer, and in parallel, can use Jebbit data to validate market research, optimize marketing campaigns in real-time, and build audiences for personalized retargeting.

Read More…

In Tel Aviv, CRM & Customer Experience, Foundries

Increase conversion rates through an amazing e-commerce user experience with Vue Storefront

Brilliant Hire’s Smart Job Matching

Today, e-commerce sites are dealing with a range of issues when it comes to development, maintenance, migrations, and of course, attempting to meet the ever-changing demands and needs of their consumers. Many of these sites are working off of outdated tech stacks such as Java or PHP, resulting in slow site loading times, negatively impacting the user experience and overall performance. The flexible tech stack you need to provide seamless UX and exceed your consumers‘ expectations? Meet Vue Storefront.

Vue Storefront is the first on the market and the initiator of the whole movement for providing front-end experiences that are independent from back end and CMS in the new headless space. Based on Vue.js, Vue Storefront connects with different third party services, providing an API integration between the back-end and front-end, and when integrating with other CMS systems, allows business users to gather and manage the experience on their own content management site. Vue Storefront’s architecture uses best practices and the best field-tested tools for a lightning-fast performance, with native integrations and shortcuts that significantly shorten time-to-market. Vue Storefront is agnostic to any e-commerce platform or other headless CMS system, which allows users to migrate between different platforms if need be.

Read More…

In Interview, CRM & Customer Experience

MarTech Interview with Jim Dicso, CEO at SundaySky 

In order to ensure that video marketing efforts are optimized with measurable ROI processes, marketers need to keep a few things in mind; Jim Dicso, CEO at SundaySky has some tips:

Welcome to this MarTech Series chat Jim, can you tell us more about SundaySky and your role as CEO? 

SundaySky helps companies of all sizes deliver video-powered experiences (VX) that deepen engagement, inspiring customers to take actions that are both valuable to them and impactful for the brand.

Customer engagement has always interested me. I spent the majority of my career in sales and sales leadership roles, specifically in the software industry. Previously I was EVP of sales and services for a SaaS provider of real-time online customer engagement solutions. I joined SundaySky a decade ago as president and chief revenue officer and handled all market-facing activity. Then, in 2017, our co-founder and CEO, Shmulik Weller, moved into the role of chief product officer and I was named CEO.

How are you seeing marketing and sales teams today use video more proactively to create better prospects and customer engagement? Can you highlight examples of some successful campaigns in both B2B and B2C?

We have case studies covering a wide variety of applications across the customer journey both in B2B and B2C.

In B2C, SelectBlinds uses VX via paid media to acquire new customers, as well as in emails following initial trials to drive sales. The content of the videos focus on guiding consumers on how to measure and self-install window treatments, which are common friction points on the path to purchase. The results of these certain campaigns can speak for themselves: the holistic lifecycle-focused programs earned a 37% lift in email conversions and a 20% above-average order value increase.

eTrade delivers VX through email and portal placement during critical moments in customer journeys including onboarding new account holders with details on how to easily leverage their trading platform. The company’s initiatives have led to increased funding rates and a lift in average annualized revenue for the business.

Another household name, Bank of America, delivers compelling individualized VX through email, portal and chatbot, providing Preferred Rewards members with the status of their accrued benefits and additional ones available through greater product use. This strategy during moments of uncertainty has led to deeper customer relationships, as well as a sizable increase in product usage per customer.

Video is being used in B2B with great success, too. For example, Okta, an identity provider for the internet, uses VX to engage new customers (i.e. IT admins) and increase their understanding of its platform in order to increase usage and future revenue. Additionally, Terradatum, a market analytics platform that helps real estate brokers and agents, uses VX for agents and agencies to market their listings while marketing themselves.

Read More…

In Foundries, Tel Aviv, Consumer Industries, CRM & Customer Experience

Use the best content to sell your products and brands with eStoreMedia

Today, every brand needs to be an e-commerce All Star. The problem? Many brands don’t know how to play the game. From solving distribution problems, through optimizing content and in store search, monitoring pricing and promotions, to creating a ratings and reviews strategy, a long list of complex processes must be executed by brand teams just to keep their heads above water in the e-commerce world. Companies are struggling to fill the ever-present gaps in content, distribution, search, and ratings.

Looking to win on the digital shelf? Look no further than eStoreMedia.

eStoreMedia provides a suite of automated, e-commerce tools that helps CPG brands optimize growth in online sales. The eStoreMedia suite is made up of two core products: eStoreContent and eStoreCheck. eStoreContent takes the product content from a brand’s database and delivers it to the product pages on each of the brand’s online retail channels via a syndication process. This streamlines complex content management processes; it expedites content implementation and maximizes content effectiveness by ensuring the best content is always deployed. Rich and relevant content improves conversion, which in turn is favoured by the e-retailer’s algorithm, making the product more findable, and sales accelerate accordingly.

eStoreCheck provides enhanced predictive analytics that measure a brand’s overall performance on the digital shelf including the performance and compliance of rich content as well as keywords in titles, descriptions and bullet points. It also checks other elements in store such as product availability, price and promotion, and overall category performance benchmarked against competitors, and buy box win/loss analysis. When eStoreCheck identifies a gap (a risk or opportunity), it creates a prioritized action list, enabling e-commerce teams to seize more sales opportunities. With both e-commerce analytics and e-content management, eStoreMedia’s comprehensive solution provides quick, automated content deployment across multiple online marketplaces and sites, and ensures that companies win over the shopper with the best content to sell their products and brands.

Read More…

In Business Technology Platform, Portfolio News

How to better negotiate convertible loans—an entrepreneur’s perspective

An entrepreneur, an investor, and a lawyer participate in an interview series… What sounds like the setup for a joke is serious business: In a new series, we present three different perspectives on convertible loans, term sheets, and shareholders’ agreements so that you can gain new insights to negotiate with more confidence. We start the series with the entrepreneur’s perspective on convertible loans: PXL Vision founders Michael Born and Karim Nemr share their experiences with this financing method.

In the first part of a new series, we look at convertible loans. Convertible loans are a financing method that is becoming increasingly popular in Switzerland: Startups receive a loan that will be converted into equity (common stock or equity shares) at the next qualified financing round. Investors who provide convertible loans can receive interest payments and a discount on the stock price they pay compared to the price incoming investors have to pay in the financing round. Convertible loans often come with a cap—a maximum valuation at which the loan can be turned into equity.

This financing method has the advantage that the loans can usually be executed quickly and without too much administrative effort. The startup may postpone the valuation discussion until it has reached additional milestones with the help of the loan.

To learn more about an entrepreneur’s perspective on convertible loans, we asked not one but two experts: Michael Born and Karim Nemr, two PXL Vision founders, share their thoughts on this specific financing method for startups. Michael and Karim are both serial entrepreneurs: The two founded software company Dacuda, which Magic Leap acquired in 2017. After the successful exit, Michael, Karim, and fellow Dacuda team members founded PXL Vision, a Venture Leaders Mobile 2021 that provides fully automated digital identity verification.

Read More…

In Bangalore, ERP & Finance

Tech Behind AR Startup Adloid

2016-founded Gurugram-based Adloid has been powering retailers, including the likes of Tata Motors, Asian Paints and Tanishq, with augmented reality(AR) and deep technology to provide better customer experiences. According to Founder and CEO Kanav Singla, the 55-employee strong Adloid team has helped retailers, in the automobile, home décor, eyewear, jewelry and cosmetics industries, helping them reduce returns by 18 percent. The startup enables companies to augment trails and product catalogues, offering a close-to-real-life shopping experience. The AR technology is tailor-made for every client, allowing access through all devices– smartphones, tables and desktops.

Read More…

In Tel Aviv, CRM & Customer Experience

Top Reason Consumers Distrust A Brand? Asking For Too Much Information

As consumers spend more time online, the level of trust people have in brands has become closely linked to how brands use their personal data.

When it comes to communications that are mutually beneficial, Jebbit’s fifth bi-annual Consumer Data Trust Index found that interactive experiences such as product matches and personality quizzes take the cake, increasing consumer trust by 38.4 percent.

The report asked adult consumers in the US to rate, on a scale of one to 10, their level of trust in brands to use their personal data in exchange for relevant promotions, goods and services.

Over half (62 percent) of consumers said they prefer personalized products and experiences but a brand’s approach can make or break how that experience is received. For example, 54 percent of consumers said their trust in a brand decreases when receiving emails based on data they haven’t knowingly shared.

Interactive experiences are nearly tied with personalized emails (38.9 percent) based on knowingly shared data and are the least likely to decrease trust by far, according to the report. Such experiences provide both transparency about how consumer data is used and immediately deliver value on that data through personalized recommendations, notes Jebbit.

Creating a data collection strategy is critical, as 35 percent of consumers told Jebbit that a brand asking for too much personal information was their top reason to distrust a brand—the number one reason for the third time in a row. Jebbit clients have seen increases of over 30 percent in customer lifetime value by collecting as few as three points from each of their customers.

Read More…