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Revuze, the SaaS provider of the first self-service consumer product feedback analytics solution, announced today that the SAP.iO Fund made an investment in the company, as part of a funding round that included existing and new investors. The SAP.iO Fund joins other well-known investors in Revuze, including Nielsen, NPD, TIC Group and Prytek.
The funding comes on the heels of fast international adoption of the Revuze solution across multiple industries and geographies, from China to US and Europe.
Revuze’s artificial intelligence solution is the first in the market to transform how brands consume customer experience (CX) insights. While other solutions are typically requiring experts and manual labor to deliver insights, while being limited to specific feedback channels like Social Media or Surveys, Revuze allows any role in the organization to gain deep insights from any data sources and without any manual labor or experts involved. With Revuze organizations distribute decision making, making better decisions, faster across the board.
With increased demand to predict products success in the market and to understand markets needs and sentiment, Japan-based Brands can now have an opportunity to learn from their consumers and improve their Products competitive edge.
Revuze enables brands to quickly understand their product and customer satisfaction issues, and to automatically score and rank their brand’s performance relative to its competitors and to the market.
Revuze uses AI, powered by Natural-language programming (NLP) and machine learning, to empower Brands that previously have relied on manually intensive solutions, such as text analytics, social listening and monitoring with a simple online service. Without the need to pre-define a single keyword, rule, topic or sentiment value – Insight Analysts can access the most nuanced information available. The data is delivered, via a single screen, about consumers and their needs, across thousands of internal and external data sources, on any given product Category.