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There is no doubt that we are facing a harder winter than ever before. We hear more reports on the news about low-income families in Europe that simply can’t afford to pay they energy bill. With the current uncertainty in the international geopolitical arena, combined with the changing climate due to global warming, such situations will only repeat themselves more and more.

Smart meter data can actually be very valuable for energy suppliers and utilities in such times and can help them better adjust and expand their services. This is exactly why we partner with companies like NET2GRID. The NET2GRID solution will improve three capabilities:

1. Better customer experience, by giving insights to households about their energy consumption. NET2GRID delivers a white label app or an API which energy suppliers can integrate into their own energy app.

2. The second one is customer intelligence, by building profiles of customers and better knowing your customer. Thus, enabling energy retailers to give targeted advice and offers to their customers to become more energy efficient

3. Enabling better demand forecasting in their energy procurement and reduce imbalance costs by considering distributed energy resources like EV and Solar PV using disaggregated data.

Listen in as Lior Weizman from SAP.iO, Berend Olde Rikkert, Chief Commercial Officer at NET2GRID (an SAP partner), and Jörg Ferchow, Chief Solution Manager at SAP, discuss how energy suppliers and utilities can better leverage their smart meter data.