Introducing the 2021 SAP Store Pinnacle Winner and Finalists

Partner SolutionsWhile 2020 was a challenging year in countless respects, there were silver linings – including the astonishing innovation among SAP partners developing new solutions available on SAP Store. Among them are longtime SAP partners as well as brand-new startups, all of which brought cutting-edge technologies to our customers. There are so many of these solutions, in fact, and such tough competition, that we would have been hard pressed to decide on our 2021 SAP Pinnacle Award winner without a raft of supporting data. A clear favorite and two runners-up emerged with agreement from a range of stakeholders. We are very pleased to congratulate these companies, beginning with Icertis Inc

Icertis: 2021 SAP Pinnacle Winner / SAP Store Partner of the Year

With three solutions available on SAP Store, Icertis had one of the highest numbers of transactions and contributed to the overall 2020 success of SAP Store. These criteria clearly demonstrate that the solutions are succeeding in addressing customers’ unmet needs, while supporting SAP’s digital transformation strategy. But that’s not all.Icertis’s three offerings on SAP Store integrate with two categories of SAP products – SAP Ariba and SAP Customer Experience solutions – and address a different aspect of supply chain management. Icertis Contract Intelligence is an AI-powered contract lifecycle management solution that integrates with SAP Ariba solutions to push contract data to complete downstream procurement processes. Icertis Integration for SAP Customer Experience accelerates lead-to-cash processes by connecting to the SAP CPQ and SAP Sales Cloud solutions. And Icertis AI for Accelerated Contract Transformation provides insights for improving contract management by digitizing legacy and third-party contracts, using AI to analyze negotiation history .All of these offerings address thorny supply chain management challenges that have become especially acute for companies during the disruptions caused by the pandemic: spikes in demand, uncertain transportation schedules, remote work scenarios, and much more. Already gaining traction on SAP Store, the Icertis solutions became even more popular during 2020 as businesses faced intense pressure to streamline processes in this arena.

Paradox: A Startup with a Unique Solution for Recruiting

First runner-up for SAP Store Partner of the Year is Paradox Inc., a startup that entered the SAP PartnerEdge, Build track from the SAP.iO program. Soon after onboarding its solution to SAP Store, Paradox sprinted quickly ahead to gain “Spotlight” status on the strength of its top-selling solution, Olivia. Olivia is a conversational AI assistant that automates administrative work for recruiters and hiring teams, integrating with the SAP SuccessFactors Recruiting solution. With Spotlight status, Paradox is entitled to additional go-to-market support provided by SAP Digital Commerce and the SAP field sales organization – and had one of the highest numbers of unique visits to its SAP Store landing page in 2020.

Centrical: Helping Employees with the Work-from-Home Transition

Second runner-up is Centrical, another company that recognized a major contemporary challenge and found a way to help companies cope. Centrical for Enterprise Learning Solutions from SAP helps employees suddenly working at home to stay engaged and connected. Through integration with SAP SuccessFactors Learning, the app gives managers visibility into individual performance to identify who might need a helping hand. What’s really unique about this offering is its gamification capabilities. Teams can compete in contests and earn badges and rewards, and built-in features for recognition and peer acknowledgement help keep employees motivated and alert managers to potential for talent development. We are so proud to be aligned with these great companies and congratulate them on their achievements. We also commend all the many superb innovators participating on SAP Store and look forward to more brilliant solutions making strides in the coming months. Most important: our customers thank you!

For more information on the 2021 SAP Pinnacle awards, read the newsbyte.