Your Customer Isn’t Always Right

By August 16, 2018 June 20th, 2019 Blog, Global, Venture Studio

From the largest of the Fortune 500 to the smallest startup, no business is one of infinite resources. You have a certain amount of cash, and then it’s gone. This reality clashes with an underlying value of customer service; customer correctness. It’s impossible to have limited cash and adhere to the slogan that your customer is always right. He’s not…

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