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UK experienced largest peak season parcel growth in Europe, finds report

Parcel Monitor, the sister site of cloud-based e-commerce delivery platform Parcel Perform, has published a study outlining the e-commerce logistics performance of different regions including the UK, Germany, France and Poland. According to Parcel Monitor, Europe’s e-commerce revenue is projected to exceed US$450bn by 2021, with e-commerce users surpassing the 500 million mark – the equivalent of nearly 60% of the region’s population shopping online.

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Unity Acquires OTO to Foster Safer Gaming Environments

Unity announced the acquisition of OTO, an AI-driven acoustic intelligence platform that can be leveraged to build and foster safer gaming environments with voice and text chat environments. OTO will be integrated into Unity’s industry leading Vivox platform as a cornerstone for solving one of gaming’s global challenges: the rise of toxic behavior that leads to poor player experience, and ultimately, lost revenue for game creators.

“Over the past year, we saw how people all over the world found respite in gaming, due to the desire to connect with friends and family,” said Felix Thé, VP of Product Management, Operate Solutions, Unity. “The findings of our survey being released today also illustrate that with the rise in cross platform, multiplayer gaming, most players also felt there was a surge in toxic behavior. With OTO’s integration into our portfolio of gaming services, we aim to empower creators with a simple, scalable solution to design safe virtual environments that promote friendly experiences and detect problematic social behaviors.”

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The Future of Shopping – Insights From Elias Guerra

Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.

The following is an interview we recently had with  Elias Guerra, Founder and CEO of Popwallet.

HOW HAS CONSUMER SHOPPING BEHAVIOR EVOLVED OVER THE PAST 5 YEARS?

Consumer behavior has changed a lot in recent years, but those changes have never compared to what we’ve seen over the past year.

Largely due to safety reasons, over the past 16 months, the shift to online shopping has dramatically increased. This shift extends beyond eCommerce into shopping experiences found on mobile devices–especially through mobile apps.

However, while eCommerce has resolved many consumer demands, it’s not a one size fits all approach. In fact, there are various aspects of the in-store experience that cannot be replaced.

For example, while online shopping experiences have been amplified over the past year through personalization tools to boost buyer purchasing decisions, online shopping still bars consumers from physically examining products before making the purchase, can call for extended wait times, and can lead to additional shipping and handling fees at checkout.

That said, with ever-evolving consumer demands, brands and retailers have been forced to rethink the in-store experiences they provide, with safety and convenience at top of mind. Over the past year alone, services such as buy online pick up in-store (BOPIS) and digital coupons, gift cards, and loyalty programs have all witnessed an uptick in demand.

Over the past 16 months, brands and retailers that never considered or were slow to adopting such offerings, are doing it now. And the ones that fast-tracked their experiences to consumers were the ones that thrived during the pandemic.

Take it from retailers like David’s Bridal who looked to create a mobile-first loyalty program around a category that is more or less known for one-time purchases. Not only was the timing of their solution impeccable, but it was also brilliant in the sense that it encouraged brides and their bridal parties to share promotions and perks while accumulating rewards points.

Then there was MARS, who got crafty and rewarded front-line healthcare workers during the height of the pandemic with a free SNICKERS® bar through a mobile wallet gift card. The offering was innovative in that not only was it timely, but it also created more awareness around the brand and created increased foot traffic for Walmart, in which they partnered with so consumers could redeem their free Snickers.

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Conga Acquires Contract Wrangler

Conga, the global leader in Commercial and Revenue Operations transformation, today announced the acquisition of Contract Wrangler, a leader in applying AI and ML to understand the terms and obligations in contracts that impact revenue, risk and cost once the contract is executed. With the combination, companies of all sizes will be able to holistically manage all of their contracts, whether on the company’s or third-party paper, to manage risk while optimizing revenues.

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SoftBank Invests in Marketing Startup Targeting Post-Cookie Data

Vienna-based marketing analytics startup Adverity has raised $120 million in an equity funding round led by SoftBank Group Corp.’s Vision Fund 2, helping it to tap growing demand for consumer data. The startup sees an opportunity in allowing sellers to improve their marketing as Apple Inc. and Google make it harder for brands to track consumers, increasing the value of other sources of information.

“It’s a great opportunity for marketing teams to get ahead again because it’s leveling the field for everybody,” Chief Executive Officer and co-founder Alexander Igelsbock said in an interview.

Established in 2015, Adverity says it pulls in data from more than 500 sources to offer analysis and insights on a brand’s marketing efforts across platforms such as Amazon.com Inc. and ByteDance Ltd.’s TikTok.

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SoftBank Invests in Adverity in $120M series D round

Vienna-based marketing analytics startup Adverity has raised $120 million in an equity funding round led by SoftBank Group Corp.’s Vision Fund 2, helping it to tap growing demand for consumer data.

The startup sees an opportunity in allowing sellers to improve their marketing as Apple Inc. and Google make it harder for brands to track consumers, increasing the value of other sources of information on how people behave online.

“It’s a great opportunity for marketing teams to get ahead again because it’s leveling the field for everybody,” Chief Executive Officer and co-founder Alexander Igelsbock said in an interview.

Established in 2015, Adverity says it pulls in data from more than 500 sources to offer analysis and insights on a brand’s marketing efforts across platforms such as Amazon.com Inc. and ByteDance Ltd.’s TikTok.

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Eye-Tracking: Control Your Computer with Your Gaze

Historically, exceptional situations always give innovations a nudge. When the pandemic hit, companies of all sizes and areas of business had to rethink the ways their workforce would work best in the ‘new normal.’

Many companies have always been investing heavily in how their workforce can work best, whether they are developers, sales and services employees, or in administration. Each has individual needs, but what they all have in common is that they need access to a computer in order to fulfill their tasks. They use a keyboard, a mouse, and touch as the de-facto, standard interaction with the machine. This technology hasn’t evolved much over recent years.

At offices, we are used to working according to ergonomic standards whereas in our home offices we may not have these standards available.

Next Generation of User Experience – From ‘Touch Less’ to ‘Touchless’

Did you know that, on average, 25% of a work day is spent using a mouse, accounting for thousands of clicks and scrolls? We switch between the keyboard and mouse up to 2,000 times per day. In an internal pilot at SAP with 35 users from different departments, almost 500 kilometers of mouse-movement distance was measured within six weeks.

This not only costs a lot of time but also causes stress-related diseases, such as repetitive strain injuries (RSI), also known as ‘mouse arm.’

With the eye-tracking solution NUIA from SAP partner 4tiitoo GmbH Munich, it is possible to provide an innovative tool to employees, working to address their ergonomic situation, reduce mouse movements and mouse-keyboard swaps, and improve efficiency and appearance during customer calls.

All SAP colleagues can order this solution to use in the office and even their home offices.

Following its pledge to flex, SAP’s future of work plans include monitors equipped with eye-trackers by default and the ability to download necessary software just by scanning a QR code.

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The Use Case Podcast: Storytelling about Censia with Joanna Riley

In the Use Case Podcast, episode 114, we have storytelling about Censia with Joanna Riley. During this episode, Joanna talks about how practitioners make the business case or the use case for purchasing Censia.

Joanna is an expert in all things teams and tech. Her passion for democratizing talent information in order to help organizations hire much better talent more efficiently and lucratively really comes through during the podcast.

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Chicago-Based Startup Anthill Raises $3 Million in Seed Funding

Chicago-based startup Anthill AI, Inc., the talent management platform designed for the deskless workforce, announced it has raised $3 million in seed funding. Founded in 2020 by co-founders CEO Muriel Clauson and CTO Young Jae Kim, Anthill makes it possible for companies to connect with, develop, and retain deskless employees in manufacturing, distribution, and retail at scale. The HR SaaS startup has created a comprehensive talent platform based upon skills data and people science for employers paired with a mobile experience for employees. The startup’s goal is to better understand and develop the deskless workforce (those who do not work at a desk or computer), who are 80 percent of the global workforce.

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The Business of Marketing Featuring Elias Guerra, CEO of Popwallet

Throughout season 2 of The Business of Marketing podcast, there will be a spotlight featuring a selection of startup companies working with SAP.iO to accelerate their business. This episode, you will hear from Elias Guerra, CEO of Popwallet and participant in SAP.io Foundries Program, and shares some of the biggest drivers that impacted the growth of his company and the ways that SAP.iO was supportive through this process for growth in the future.

 

Listen to podcast here…

Too Good To Go Partners With Waze to Fight Food Waste

Too Good To Go is an app that connects users to stores and restaurants with unsold surplus food and offers it at a discounted price. This week, the company announced that it has partnered with Waze, a GPS navigation software app, to fight food waste.

The partnership is called Waze for Good initiative, and it will last throughout the month of August. On the Waze app, the map will feature 100 Too Good To Go partner businesses in the metro areas of Washington D.C., Seattle, New York, Philadelphia, and Portland. Some of the featured stores will include Just Salad, Auntie Anne’s La Colombe, Juice Press, PLNT Burger, Café d’Avignon.

Waze users will see dropped pins on the map for Too Good To Go business partners. When selected, these pins will give information about the business and the initiative. The participating partners will offer “surprise bags” of surplus food, costing around $3.99-$5.99 each, that users can pick up. Earlier this month, Too Good To Go partnered with JOKR, a ghost grocery store chain to offer similar $5 surprise bags of surplus products.

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SAP Startup Spotlight: Clarifruit | e3zine – E-3 Magazine International

SAP invests in a lot of promising startups, and it’s sometimes hard to keep track of all of them. E-3 Magazine has selected the most interesting companies to showcase in our SAP Startup Spotlight Series. In this article, we will take a look at Clarifruit.

Elad Mardix is the CEO and co-founder of Clarifruit. Previously, he had a distinguished career working for J.P. Morgan in both New York and Hong Kong, where he ran J.P. Morgan’s Asia Technology investment banking franchise. As a senior tech banker, Mardix had the privilege of partnering with some of the world’s most brilliant tech entrepreneurs, taking innovative companies public, advising on transformational M&A transactions, and helping those entrepreneurs realize their dreams. In this interview, he talks about what Clarifruit does and what’s next for the startup.

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