How an Ecommerce-Insights Company Uses AI to Understand Customer Sentiment

Boaz Grinvald is the CEO at Revuze, a firm that helps businesses win their markets by mining unique insights from unstructured market opinions, both public and internal. Revuze performs sentiment analysis by personalizing the automated process to maximize accuracy and its success rate. 

Also known as opinion mining or emotion AI, sentiment analysis helps a business understand the social sentiment of their brand, product or service by mining text that identifies and pulls subjective information from the source material. An automated process, algorithms classify statements as positive, negative and neutral through machine learning and text analytics. 

Revuze emphasizes personalization as the key to learning consumer sentiment regarding certain product features. With their AI algorithms, the big-data consumer-analytics firm can extract unique topics ranging in specificity from the general, including price, to the specific, such as softness. 

Read More…

With a SAP collaboration and a round A underway, Pico comes out punching from Covid-19 crisis

The Israeli startup is currently working with over 60 sports teams globally from some of the biggest leagues in the world and was selected to take part in SAP’s first-ever fan experience–focused startup accelerator program.

t is no secret that there are many tech companies that benefited from Covid-19. For Haifa-based startup Pico, which has created a technology to turn engaged, anonymous sports and entertainment fans into identifiable customer profiles to support business objectives, the pandemic has not only been good for business but has helped validate what the company has been preaching for years.”Covid-19 accelerated our growth tremendously. In the last two years we were running around with our sales pitch that you have to know who your digital fans are because most of your fans are online and not at your stadium and you don’t have data about them and need to start building this database. Now it isn’t us doing the pitch, it is the teams and the leagues doing it,” Pico CEO Asaf Nevo told CTech. “Everyone in the industry now says we have to understand who these people are. They suddenly realize there is a void, sometimes of tens of millions of fans, that they are spending tens of millions of dollars a year to engage with, but have no idea who they are. In these rough times when we don’t know when people will be back at stadiums, we have to understand who they are, start monetizing them, and begin to look at digital engagement as a new revenue stream.”Pico is currently working with over 60 sports teams globally from some of the biggest leagues in the world, including the NBA’s Los Angeles Clippers, German football Bundesliga clubs Werder Bremen and Borussia Dortmund and several NHL teams.

Read More…

SAP Startup Spotlight: EasySend

SAP invests in a lot of promising startups, and it’s sometimes hard to keep track of all of them. E-3 Magazine has selected the most interesting companies to showcase in our SAP Startup Spotlight Series. In this article, we will take a look at EasySend.

E-3 Magazine talked to Tal Daskal, CEO and co-founder of EasySend, about what his solution has to offer and what is next for the company.

Why did you start EasySend to begin with?

Daskal: We – meaning EasySend’s founders, Omer Shirazi, Eran Shirazi, and me – worked at one of the largest insurance companies in Israel and saw first-hand the extent of the problem that paperwork and manual processes create in insurance. We understood the internal pain of employees – the amount of paper and PDF forms that needed to be filled out just didn’t make sense. And that’s how the idea for EasySend was born – eliminating manual processes and replacing them with digital journeys.

How could your solution potentially help customers navigate the COVID-19 pandemic and the different challenges of reopening?

Daskal: The COVID-19 pandemic made it clear to us and to our prospective customers that digital transformation is no longer optional. No matter the industry, enterprises are moving towards a more digital future. EasySend helps organizations achieve just that, creating a digital culture at scale in record time and at a fraction of the cost. We raised the funding amidst the Coronavirus pandemic within just two months after starting the fundraising process – which just goes to show the current demand for secure, efficient and easy-to-use digital processes.  

How are you connected to SAP? Can your solution be integrated in SAP systems?

Daskal: EasySend is an SAP Partner Edge Integrate partner. EasySend’s solution allows SAP’s current and future customers in the finance and insurance industries to digitize critical customer-facing processes, ultimately increasing conversion rates and improving user experience. Through the partnership with SAP, EasySend is able to create holistic solutions for potential customers by leveraging its unique proposition coupled with SAP’s technological capabilities and market share. EasySend’s intelligent eForms easily integrate with any legacy and core banking system and third-party service, including out-of-the-box integration with leading CRM and ERP systems, including SAP. EasySend is continuing to work with SAP in order to bring the solution to SAP’s customer base. We also joined the SAP.io program to build a solution together.

Read More…

How these partnerships allow businesses to address global challenges

The challenges of 2020 have led many companies to expand their opportunities by partnering with other businesses, including a competitor. Several pharmaceutical giants, for example, forged partnerships to work on vaccines for the disease, while major corporations continued to come together to use their size and scale to reduce carbon emissions.

Global enterprise software company SAP has spent the year forging partnerships to address these global issues, too. Here are examples of the challenges these businesses faced and how they are being addressed.

Queen of Raw

The Queen of Raw marketplace buys and sells sustainable textiles and deadstock, which is surplus fabrics from a production run. With the aid of an unused inventory app that leverages enterprise resource planning system SAP/4HANA, they can automate the tracking and sending of unused textiles.

Using a digital supply chain, unused materials are connected with brands and buyers who didn’t have access to them before. Queen of Raw has rescued over 500 tons of unused textiles and fabrics in its marketplace since the app launched, which use over 1 billion gallons of water in the production process.

The wasted opportunity of these unused deadstock fabrics became more pronounced as Covid-19 shut down textile factories globally, according to SAP. To meet demand, more buyers turned to deadstock fabrics for their supply. The number of Queen of Raw users increased by 40% from March to July, and 80% more transactions were made on Queen of Raw from the first quarter to the second quarter.

SAP started working with Queen of Raw via the SAP.iO Foundry, which helps innovators build products. The partnership accelerated the startup on its mission for a more sustainable and efficient textiles supply chain. As Covid-19 continues impacting various industries, a shift in consumer consumption is allowing Queen of Raw to ensure a more sustainable marketplace.

Read More…

Announcing the Seven Startups in SAP.iO’s Utilities Accelerator

After two months of examining more than 100 candidates from 20 different countries, this week SAP.iO announced the 7 companies that will participate in the program that will be seasoned from Israel. Under the current program, SAP is also collaborating with two of its customers – the European energy company E.ON and the Israel Electric Company, which were also partners in selecting the startups for the program. The program will run for 3 months during which the selected startups will work together with SAP on defining the common solution for the market, on integration with the company’s systems and on addressing SAP customers worldwide.

Original article here…

SAP.iO Announces Six Innovative Indian Startup Participants in the First SAP.iO Foundry Bangalore

SAP SE (NYSE: SAP) today announced its first SAP.iO Foundry accelerator in Bangalore and the six participating Indian startups. The SAP.iO program is part of SAP’s innovation strategy and designed to accelerate early-stage business-to-business startups that build innovative software and deliver high value for SAP’s customers.

The new Bangalore location demonstrates continued commitment of SAP.iO Fund to investing in breakthrough early-stage enterprise software startups, which capitalize on emerging trends and have the potential to unlock significant value for SAP and its customers.

“SAP.iO Foundry Bangalore reflects SAP’s commitment to the dynamic Indian ecosystem,” said Scott Russell, president of SAP Asia Pacific Japan (APJ). “We believe these startups have the ability to positively contribute to India’s growth potential by offering a variety of advanced solutions for SAP’s customers in India and the wider APJ region.”

The Bangalore accelerator is the ninth location of SAP.iO and is part of a wider and exclusive global network of similar programs. Other locations include San Francisco, Singapore and Berlin.

“We will be working hand in hand over the next three months with these innovative startups to help them accelerate and deliver winning outcomes and incremental value to our customers,” said Lalitha Bhaskara, head of SAP.iO Foundries APJ.

The SAP.iO Foundries program is a global network of equity-free startup accelerators, which help promising startups integrate with SAP solutions and accelerate their entry into a curated, inclusive ecosystem whose offerings can be easily accessed and deployed by SAP customers.

The SAP.iO Foundry Bangalore cohort includes the following startups:

  • Adloid provides end-end solutions and tools for augmented reality and virtual reality applications for the retail industry.
  • FocusLabs provides a suite of logistics solutions built on artificial intelligence–based algorithms for route optimization, load planning and smart inspection.
  • Jumper.AI provides omnichannel customer-focused conversational commerce and engagement to enterprises and large-scale direct-to-consumer brands.
  • Parcel Perform provides logistics data and value-added services to businesses to supercharge the postpurchase customer experience.
  • Saara provides image-recognition tools to automate inventory processes and reduce supply-chain costs.
  • Schrocken Inc.’s pharmaceutical contract manufacturing platform provides transparency, control and compliance adherence to enterprises outsourcing manufacturing.

Startups Are Re-Defining Cybersecurity As A Driver For Growth

Imagine a world where businesses execute strategies without worrying about securing data. Now imagine a world where fast paced cybersecurity capabilities enable trusted data to become a source for growth. Guess what? Both are possible today.

A lot of ink has been spilled over data protection and now that National Cybersecurity Awareness Month is here, it’s high time we underscore the importance of secure data becoming a growth driver.

According to a 2020 Accenture report, on average, it makes sense for organizations to look beyond their four walls to protect their ecosystems since cybersecurity programs actively protect only 60 percent of an organization’s business ecosystem. Considering 40 percent of breaches come via this route, organizations don’t have the luxury of being too complacent. This may be why 2019 saw $10 billion in privacy and security company investments at an all-time high, according to Crunchbase. Let’s take a closer look at what’s driving this.

Addressing security gaps

While enterprises are overburdened with privacy laws (GDPR and CCPA), complex attacks, and increasingly sophisticated attackers, means cybersecurity startups are more proactively addressing the need for data protection. This is accomplished by providing best of breed point solutions to address security gaps not easily addressed by slower incumbent security solutions offering broader suites of often poorly integrated features. In the process, they are also helping manage enterprise IT complexities, minimize risk, comply with new regulations and allow for more nimble business processes that can expand opportunities beyond traditional industry boundaries and drive revenue growth, including the pursuit of new digital business models.

Speaking of new business models, enterprises are either already operating on-prem or considering how they can move to the cloud. By aligning with cybersecurity startups, enterprises can focus more on what they are good at while also gaining the agility to align and refine strategic planning to make a more secure transformation to the cloud.

How to thwart evolving threats

Let’s face it. Technology and the threats that often keep IT departments and executives alike up at night are both consistently evolving. As a result, cybersecurity startups often times have more laser-focus when it comes to attracting top talent to tap next-generation technologies (AI, machine learning, blockchain, etc.) to solve specific security problems which can be complimentary to existing security solutions. Thus, startups can help enterprises securely scale, be more relevant in the market and be more responsive when it comes to vulnerabilities/threats tapping the latest innovation.

Having more openness toward outside innovation in today’s volatile global economy should further validate the breadth of opportunity for cybersecurity innovation. Why? There is clearly a need for simple and effective ways to create, enforce, and monitor our security policies/controls across multi-cloud and even hybrid environments. Ideally, this functionality can help businesses aggregate vast amounts of data more quickly, remain more agile and avoid downtime which can hurt operations, reputation and revenue.

Make no mistake. We need to move the typical thought process on security away from the notion that cyberthreats are only an external issue. In fact, it’s quite the opposite case and yet another reason cybersecurity innovation must continue to evolve.

Verizon’s 2019 Insider Threat Report found that 57% of database breaches include insider threats and the majority, 61%, of those employees are not in leadership positions when they compromise customer data. This only strengthens the idea that making sure your digital operations are secure, scalable, compliant and interoperable is crucial not just your IT department but to compliance officers as well as those in sustainability, procurement, finance and strategy alike. Thus, collaborating with security startups is more important than ever in a world being forced to increasingly operate remotely due to the COVID-19 pandemic.

I would be remiss not to mention that data is increasingly valuable, and the backbone to AI, so tapping next-generation cybersecurity technologies is no longer a nice have. It’s a requirement to secure data and leverage it for growth opportunities. At least it should be for the modern enterprise that will witness over 500 billion connected things by 2030.

Impact of data and analytics

Due to the advancement of the internet of things, data is being used like never before in human history. The ability to safeguard data privacy, create new intelligent applications for IoT and also use data to predict next generation applications opens the door for startups to help manage complexities in IoT systems, especially as cloud computing moves closer and closer to edge computing.

This is why SAP.iO Foundry Berlin just kicked off its Data & Analytics cohort and why SAP.iO is proud to accelerate cybersecurity innovation through companies such as BigID, a SAP.iO Fund portfolio company focused on helping organizations know their data for privacy, protection and perspective. We have also recently welcomed LISNR, a startup focused on contactless authentication using ultrasonic sound verification, to our SAP.iO Foundry New York Fall Cohort.

Read More…

TOP 100 SWISS STARTUPS 2020

The TOP 100 Swiss Startup Award ranking has become a benchmark in Switzerland’s startup ecosystem. The innovative solutions of Switzerland’s TOP security startups 2020 ensure that digital data, networks, and digital assets are protected, secured, and trustworthy.

PXL Vision was named to the list for the second year in a row. PXL Vision is a graduate of SAP.iO Foundry Berlin’s 2019 FinTech Global Risk & Compliance cohort.

PXL Vision’s software enables the digital identification of people thanks to the use of artificial intelligence. All it needs is a smartphone and a passport. In the Swiss home market, SwissID, banks, and large telecommunications providers are already customers. The multi-award-winning ETH spin-off gained seed funding of CHF 4.6 million this year.

Read More…

SAP Startup Spotlight: ARpalus

SAP invests in a lot of promising startups, and it’s sometimes hard to keep track of all of them. E-3 Magazine has selected the most interesting companies to showcase in our SAP Startup Spotlight Series. In this article, we will take a look at ARpalus.

E-3 Magazine talked to ARpalus about what its solution has to offer, how it relates to existing SAP systems, and what’s next for the company.

What exactly does ARpalus offer?

ARpalus helps CPG companies and retailers optimize their in-store operations and product availability using real-time computer-vision on tablets and smartphones to monitor store availability issues such as missing products or out of stock planogram compliance. Let’s assume, for example, that a retail chain with 200 stores generates annual revenue of US$5 billion, and at any given time, there is a 5 percent out of stock (OoS). If this chain’s assortment is 40,000 SKUs, 5 percent means 2,000 SKUs that are constantly missing from the shelves. Let’s assume that this OoS problem leads to a 2 percent loss of sale; this translates to a huge loss of US$100M in potential revenues. At ARpalus, we believe that the unique combination of computer vision and augmented reality is key to a more efficient and automated retail space. Perfect retail execution eliminates manual or semi-manual methods that are commonly used today among CPGs and retailers. At first, we help our customers get visibility regarding the daily stores’ operations by the granularity of a shelf, category, SKU, store, or geographical location. This helps us better understand the trends inside the organization and to then generate recommendations. In a later stage, we generate recommendations directly to employees’ devices, based on data from nearby stores – all in real time.

Read More…

Henkel hosts ideation hackathon for female entrepreneurs

Henkel’s open innovation and collaboration platform, Henkel dx Ventures, will host its second Xathon, a female ideation hackathon. This year’s main partner is “Global Digital Women”. The hackathon aims to empower female tech talents to develop and shape their entrepreneurial mindset and ideas. It will take place on November 20-22, 2020. The application period is now open and closes on October 30. Interested participants can apply at www.henkel.com/digital-business/xathon-2020.

With the Xathon, Henkel wants to advocate female entrepreneurship, promote innovative ideas and drive gender diversity in the start-up and tech scene. In total, 60 female talents will get the chance to participate in this year’s event. Further partners of the Xathon 2020 are accelerateHer, SAP’s early stage venture arm SAP.iO and MVP Factory.

Due to the COVID-19 pandemic, this year’s Xathon is going to take place as a virtual event.

Read More…

SAP Kicks Off SAP.iO Foundry Paris for Procurement Startups

 SAP SE (NYSE: SAP) announced that SAP.iO Foundry Paris kicked off its new accelerator program focused on procurement. Over the next 10 weeks, SAP will accelerate eight startups selected for their innovative approaches to supply management, user experience and process automation.

The startups will have access to technical integration guidance, curated mentorship, and exposure to SAP technology, and they will join Ariba Network, the world’s largest B2B sales network of 4.6 million business partners in 190 countries. This will help SAP to provide customers with solutions that complement its SAP S/4HANA and SAP Ariba offerings.

“Procurement is an essential part of companies’ operations that can prove to be a real economic lever,” SAP.iO Foundry Paris Director Sébastien Gibier said. “We have been able to observe various areas of improvement in the sourcing process that can guarantee companies greater efficiency, transparency and security. The eight selected startups will create innovative solutions that complement those of SAP and bring more value to our customers.”

The SAP.iO Foundry Paris cohort members are the following:

  • Archlet.io is an intuitive sourcing consulting platform that allows buyers to better anticipate negotiations by relying on more-advanced market data linked to the company’s purchasing data.
  • Chai is an English web application that uses state-of-the-art AI with relevant data to make price predictions on a cross-section of commodities, giving customers access to important data in the form of price forecasts.
  • Deployed is an English platform used to efficiently digitalize specifications. It uses a combination of questions and answers to write a complete and accurate specification.
  • Flowlity is a French SaaS planning solution that optimizes inventory management between companies and suppliers. Flowlity reduces the risk of overstocking and shortages by issuing alerts when certain anomalies are detected. This allows companies to act as quickly and avoid costly interruptions.
  • Per Angusta is a French collaborative SaaS solution for performance management. It enables companies to optimize their expenses, reduce risk taking, prioritize projects and measure objectives.
  • Scalue is a German web application that enables companies to identify various areas of potential savings and optimize their purchasing processes.
  • Trustpair is a French SaaS solution designed for financial departments to secure different transactions and banking information with different providers.
  • Winddle is a SaaS platform with a collaborative approach to optimizing and promoting supply-chain monitoring.

This is the fifth program at SAP.iO Foundry Paris and marks its second anniversary.

“Presize.ai” secures the mega-deal

With their start-up “Presize.ai” Tomislav Tomov (28) and Leon Szeli (26) want to change online clothing shipping. Because clothes that are ordered online cannot be tried on beforehand, there are tons of returns. Using artificial intelligence, the founders from Munich want to enable customers to order in a size-appropriate manner. The aim is to reduce returns. The team was able to convince investor Carsten Maschmeyer in the show . He negotiated a deal worth 650,000 euros for 15 percent of the company’s shares: It was the second-highest single deal that the show has ever existed.

With “Presize.ai”, the Munich founders have developed an app that helps users find the right dress size. The smartphone camera measures the entire body with just one turn of the body and creates a 3D model. The user then receives an individual code. This means that the user in the retailer’s online shops is suggested the items of clothing that really fit him.

Read More…

Die Höhle der Löwen 2020: Goodbye returns – with “Presize” you should be able to try on clothes virtually in online shops

Today at “Die Höhle der Löwen” on Vox: “Presize”, a body-scanning software with which you can try on fashion virtually and avoid returns.

An unbelievable statistic: customers send back every second item of clothing that is bought online. One of the main reasons: You can’t try on the pieces online. What doesn’t fit becomes a return. This is not only a rather annoying additional expense for online shoppers, but also a high financial loss for online retailers. Not to mention the damage that the many packaging materials and the pointless shipping and return shipping mean for the climate. 

Tomislav Tomov (28) and Leon Szeli (27) want to solve this problem: The two inventors have developed a smartphone body-scanning software that measures the human body with the mobile phone camera within a minute. The software uses it to calculate a 3D model of the body, the measurements are precisely determined and converted into a size recommendation.

Read More…

SAP.iO Foundry Singapore Launches FinTech and COVID-19 Recovery Acceleration Program

 SAP SE (NYSE: SAP) today kicked off the SAP.iO Foundry Singapore Fall 2020 acceleration program focused on COVID-19 recovery, FinTech and spend management. The selected business-to-business startups will help SAP’s customers extend the value of their investments in SAP Concur solutions for travel and expense management.

“By helping these enterprising startups in the SAP.iO program scale, we enable our customers to benefit from the value of some of these unique solutions and emerging technologies when they become available in SAP Concur App Center,” said Andy Watson, SAP Concur senior vice president and general manager, Asia Pacific Japan and Greater China.

The selected startups will have access to curated mentorship from SAP executives, exposure to SAP technology and application programming interfaces (APIs) and opportunities to collaborate with SAP customers. The program will culminate at the SAP.iO Cohort Demo Day in December 2020.

“COVID-19 is pushing many businesses to go digital in search of growth,” Singapore Economic Development Board Vice President Ang Chin Tah said. “The Singapore Economic Development Board is glad to support the SAP.iO Foundry Singapore Fall 2020 acceleration program, which will bring startups from all around the world to Singapore to develop products that meet the needs of the new operating environment. Singapore’s established base of industry leaders in finance and digital, as well as connectedness to regional markets, make us a great testing ground for their ideas. It is a wonderful new addition to our thriving ecosystem.”

In line with the SAP.iO No Boundaries initiative, the cohort includes several startups founded or led by female entrepreneurs, a testament to SAP’s belief that a healthy ecosystem includes entrepreneurs from diverse backgrounds.

The following startups are part of the SAP.iO Foundry Singapore Fall 2020 program:

  • CardUp offers a credit card enablement platform, enabling the payment or collection of big expenses using credit cards, where cards are not accepted today.
  • LuggAgent creates a standardized international luggage delivery and tracking platform by widely applying radio frequency identification (RFID) while working with logistics services providers in varying countries.
  • MatchMove makes it easy for users to move digital cash securely, allowing easy spending, sending and lending.
  • Railsbank’s open banking platform and APIs empower financial innovators to create financial services products and experiences for their customers.
  • Staple offers cognitive technology that can read, interpret and extract data from business documents faster, more affordably and more precisely than humans, at scale and in any language.
  • Timeshifter is the world’s first platform for circadian (body rhythm) shifting and helps businesses empower their traveling employees to create their own jet lag plans.

The 2020 Fosway 9-Grid™ for Cloud HR is now live! Featuring Andjaro

Andjaro now listed in the Fosway 9 matrix, the only market analysis model that is used to understand the relative position of solutions and providers in the learning and talent systems market. 9-Grid™ has been in evolution since 2008 and is driven by demand for analysis and insight designed for European-based companies. Too often, organisations have had to rely on a US-centric view.

We created 9-Grid™ based on Fosway’s unrivalled, independent research in the Next Generation HR, Talent and Learning markets over 20 years, and with the insights and experience of our Corporate Research Network. This comprises over 150 leading global companies; typically enterprise-scale organisations with a large European presence.

A key difference of the 9-Grid™ to other analyst models, is that all of the nine zones have value and a set of actions to maximise that value. 9-Grid™ explicitly prompts real conversations around the trade-off between customer performance, solution sophistication and total cost of ownership.

Read More…