Debt collection and a great customer experience are two concepts not typically combined. The image of an intimidating, baseball bat-carrying debt collector is too ingrained in our cultural consciousness.
So being the “friendliest debt collectors in Europe” is quite a bold goal for troy, one of six startups invited to a dedicated financial technology (fintech) program focused on finance and governance, risk and compliance (GRC) in Berlin by the SAP.iO Foundries.
Philip Rürup, CEO of troy, makes clear that creating a friendly customer experience in debt collection is more than a marketing slogan; it is a mindset backed up by technology and proven key performance indicators (KPIs). By treating people as customers and not debtors, troy has found unique solutions to incorporate customer experience into the debt collection process. According to Rürup, this induces people to pay their debts faster, pay more, and even pay “happily.”
“We found that 50 percent of people simply forgot to pay, or just faced a short-term bottleneck,” explained Rürup. “So, it doesn’t make sense to use heavy-handed approaches here.”
SAP.IO, the early-stage venture arm of multinational enterprise software company SAP SE, has appointed Lior Weizman as director of its Tel Aviv-based accelerator program, SAP.IO Foundry, Weizman announced in a LinkedIn post Tuesday. In September, SAP.IO announced the seven startups selected for its first cohort.
SAP Israel’s first startup accelerator program finishes successfully, with six participating startups, two led by female entrepreneurs. One of the six startups is already taking major steps on the eastern part of the world; YOUTILIGENT won the startup contest at the World Internet Conference, winning $500,000 to open a hub in China.
Personal healthcare experiences often spark pioneering cures, and Hindsait CEO Pinaki Dasgupta is no exception. After two immediate family members weathered serious health issues, Dasgupta brought his digital expertise in manufacturing to the healthcare industry.
His cloud-based startup is designed to help insurance companies and healthcare organizations reduce costs while boosting patient health by replacing manual reporting, preauthorization, and audits with automation based on artificial intelligence (AI).
Healthcare spending in the U.S. alone has totaled almost 18 percent of the country’s gross domestic product (GDP), an astounding amount. While the causes are complex, Dasgupta points to unnecessary procedures, inefficiencies, errors, abuse, and fraud as among the top culprits. AI was just emerging when he founded Hindsait in 2013 amid a swirl of market-wide healthcare reform model
Sous la pression du grand public comme des autorités, les entreprises sont obligées de rationaliser leur consommation d’énergie et limiter leurs déchets et autres émissions carbone. Une stratégie qui s’avère aussi écologique qu’économique.
On November 4th, our organization hosted an exclusive pre-event for SAP Customer Experience Live Munich.
Held at the SAP Customer Experience Labs showroom, the “Experience: Innovation” meetup brought together diverse internal and external stakeholders, with the goal of sharing knowledge and cultivating valuable relationships around key innovation topics. We were happy to welcome over 50 attendees of customers, partners, and members of the press. The unique event was made possible by sponsor and partner Netconomy, as well as appreciated contributors SAP.iO, SAP Digital Commerce, and SAP C/4HANA Foundation.
Our program was kicked off with a rousing introduction from Eugenio Cassiano (Chief Innovation Officer at SAP CX), followed by an in-depth look at our current research and development into emerging technologies, provided by Georg Kreimer (Head of SAP CX Labs).
Next, the audience was treated to a lighthouse customer discussion between Harry Thomsen (SAP Regional President Middle & Eastern Europe) and Johannes Langguth (Senior Director, Finance Systems, Delivery Hero).
In the breakout sessions, attendees toured the SAP.iO Foundry Munich and heard pitches from startups participating in the current Commerce and Marketing accelerator program. They also learned about the progressive B2B omnichannel experiences provided by the SAP App Center, and how SAP Cloud Platform Extension Factory and open source project Kyma enable easy, agile augmentation of SAP C/4HANA solutions.
Through engaging talks, inspiring showcases, and opportunities to network with like-minded peers, the “Experience: Innovation” event was a great success.
Among the (many) steps on the road from an idea to a successful business, the decision to join a startup accelerator program for early entrepreneurs is a fundamental one.
It often raises very deep questions, sometimes even going so far as to question the very nature of entrepreneurship, the genesis of the project, its ambition, its outline. Joining a startup accelerator can only be achieved after having thoroughly considered the implications of such a process and the opportunities it might create. Let’s shed some more light on some key questions early-stage entrepreneurs need to ask themselves…
Chaque jour, retrouvez dans notre article EnBref les informations startup à côté desquelles il ne faut pas passer. Aujourd’hui : la Badass Economy, Entrepreneur Venture et SAP.io Foundry Paris.
Personal healthcare experiences often spark pioneering cures, and Pinaki Dasgupta, CEO of Hindsait, is no exception. After two immediate family members weathered serious health issues, Dasgupta brought his digital expertise in manufacturing to the healthcare industry. His cloud-based startup is designed to help insurance companies and healthcare organizations reduce costs while boosting patient health by replacing manual reporting, preauthorization, and audits with AI-based automation.
Le Village by CA, écosystème unique où startups et grands groupes se rencontrent et coopèrent pour innover ensemble, s’apprête à accueillir 9 nouvelles startups au sein de son entité parisienne. Ces dernières ont passé avec succès le comité de sélection vendredi 22 novembre 2019. Pour elles, c’est parti pour deux ans d’accélération au sein du Village by CA. Lire la suite…
SAP.iO Foundry Paris lance un nouvel appel à candidatures pour son prochain programme d’accélération de startups qui débutera le 10 mars 2020. Lire la suite
Today’s data-driven companies need talent with twenty-first century skills such as computer programming, quality assurance, data validation and graphic design – skills uniquely suited for individuals on the autism spectrum. To help companies find that specialized talent, SAP Fieldglass and Daivergent today announced the Daivergent for Autism Recruiting solution is now available to SAP Fieldglass customers on the SAP App Center, the digital marketplace for SAP partner offerings. The partnership enables companies using SAP Fieldglass solutions to hire and manage neurodiverse talent who have been sourced and trained by Daivergent.
Listen as Vanessa and Deepak talk with TradesTalks about Investing in diversity in the Tech ecosystem and how SAP.iO works in this dynamic ecosystem.
meQuilibrium, a leading engagement, performance and human capital solution based in Boston, has been honored for its innovations in the tech community by Deloitte Fast 500, SAP.iO, Mass Tech Leadership Awards, and the Timmy Awards.
Deloitte Fast 500
Deloitte’s “2019 North America Technology Fast 500,” an annual ranking of the fastest-growing North American companies in technology, media, telecommunications, life sciences and energy tech sectors selected meQuilibrium as one of the fastest growing companies of 2019.
“This year marks the 25th anniversary of Deloitte’s Technology Fast 500, so we are especially pleased to announce and congratulate the 2019 winners,” said Sandra Shirai, vice chairman, Deloitte LLP, and U.S. technology, media and telecommunications leader. “Once again, we saw innovation across the board, with software companies continuing their dominance of the top ten. It’s always inspiring to see how the Fast 500 companies are transforming business and the world we live and work in.”
SAP SE selected meQuilibrium to participate in its Fall 2019 accelerator program at SAP.iO Foundry New York. SAP.iO is SAP’s strategic business unit focused on cultivating a global network of startups to expand and enhance the SAP ecosystem and customer solutions. During the three-month in-residence program, SAP.iO is providing meQuilibrium with access to world-class executives and mentorship, exposure to SAP technology and application programming interfaces (APIs), and opportunities to collaborate with SAP customers. meQuilibrium is one of seven startups chosen for the Fall 2019 program. The meQuilibrium application will be available in the SAP App Center this fall.